Lead Business Analyst
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As a Business Analyst, you will lead Salesforce initiatives from a business perspective, aligning technology with sales goals and driving data-driven insights. You’ll bridge stakeholders and tech teams to optimize sales processes and dashboards at Applus+ IDIADA. The role combines leadership, system implementation, and BI to deliver measurable improvements. This is a chance to shape how the organization leverages Salesforce and related data across the enterprise.
Responsabilidades- Lead and mentor a small Salesforce team and coordinate project activities
- Drive end-to-end Salesforce implementations and enhancements
- Translate user needs and business objectives into Salesforce solutions with best-practice processes
- Oversee data integration from Salesforce, SAP, and other tools to deliver insights
- Define and monitor KPIs for sales operations and oversee dashboards and BI tooling
- Manage data governance, quality, and data cleansing across systems
- Develop training materials and lead stakeholder-facing enablement sessions
- Communicate findings and recommendations to management and cross-functional teams
- 5-7 years in business analysis with CRM focus and Salesforce implementation leadership
- Deep knowledge of Salesforce, SAP integration, and enterprise BI tools
- Experience with data mining, visualization, APIs, and system integrations
- Proven track record leading teams and translating business needs into technical solutions
- Strong analytical, problem-solving, and stakeholder management abilities
- Excellent communication and proactive, solution-oriented mindset
- leadership
- analytical thinking
- stakeholder management
- Salesforce
- SAP integration
- enterprise BI tools
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