Luxury Travel Lifestyle Agent
Hace 2 días
Madrid, España
Ten Lifestyle Group
Jornada completa
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To strengthen our team in Spain, we are looking for a French-speaking Travel Lifestyle Consultant.
Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.
In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant
- you become a trusted point of contact for clients seeking exceptional experiences worldwide.
ResponsibilityAdvising our clients
- premium cardholders
- by phone and email in both French and EnglishHandling customer inquiries from quote preparation to billing for individual tripsMaking reservations with airlines, hotels, and travel agenciesCreating tailored offers, travel documents, and detailed travel itinerariesPassionately advising and facilitating unique travel experiencesActively selling special promotions and exclusive offersRequirementsYour ProfileYou have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)Have several years of professional experience in the travel industry, a tour operator or in a travel agencyHave experience handling flight and hotel reservationsHave experience serving luxury or VIP clientsHave GDS knowledge, such as Amadeus, Sabre, or GalileoHave excellent destination knowledge across key global regions is an advantageHave knowledge of luxury travel and the luxury lifestyle, including gastronomy, events and culture, is an advantageHave direct client-facing experience advising by phone and email in both French and English, especially with premium travelers or cardholders, is an advantageHave experience handling luxury leisure travel requests, is an advantageFlexibility: Willingness to work 5 days a week between 08:00 and 20:00 CET, Sunday to ThursdayGuidelines for Hybrid/Home Office optionLocated in SpainA secure home office at your confirmed address, free from background noise or other distractionsYou must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you joinBenefitsOur people are at the heart of our business, and we have a culture of recognition and reward—both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role. We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.
Rewards Designed Around YouRemote Working: Fully remote working optionsPaid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to youPaid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leaveExtra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of TenRemote Working Holidays: Opportunities to travel and workEmployee Discounts: Access to great travel and entertainment discounts, just like our clients' members enjoyBe part of our global, dynamic, and inclusive team, with diversity at its coreDiscover genuine career opportunities within a dynamic, international companyWho We AreTen Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.
At Ten, our goal is simple: to become the most trusted service business in the world.
We deliver our service through a combination of Ten's proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.
As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
Commitment to DiversityWe encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.
In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant
- you become a trusted point of contact for clients seeking exceptional experiences worldwide.
ResponsibilityAdvising our clients
- premium cardholders
- by phone and email in both French and EnglishHandling customer inquiries from quote preparation to billing for individual tripsMaking reservations with airlines, hotels, and travel agenciesCreating tailored offers, travel documents, and detailed travel itinerariesPassionately advising and facilitating unique travel experiencesActively selling special promotions and exclusive offersRequirementsYour ProfileYou have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)Have several years of professional experience in the travel industry, a tour operator or in a travel agencyHave experience handling flight and hotel reservationsHave experience serving luxury or VIP clientsHave GDS knowledge, such as Amadeus, Sabre, or GalileoHave excellent destination knowledge across key global regions is an advantageHave knowledge of luxury travel and the luxury lifestyle, including gastronomy, events and culture, is an advantageHave direct client-facing experience advising by phone and email in both French and English, especially with premium travelers or cardholders, is an advantageHave experience handling luxury leisure travel requests, is an advantageFlexibility: Willingness to work 5 days a week between 08:00 and 20:00 CET, Sunday to ThursdayGuidelines for Hybrid/Home Office optionLocated in SpainA secure home office at your confirmed address, free from background noise or other distractionsYou must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you joinBenefitsOur people are at the heart of our business, and we have a culture of recognition and reward—both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role. We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.
Rewards Designed Around YouRemote Working: Fully remote working optionsPaid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to youPaid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leaveExtra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of TenRemote Working Holidays: Opportunities to travel and workEmployee Discounts: Access to great travel and entertainment discounts, just like our clients' members enjoyBe part of our global, dynamic, and inclusive team, with diversity at its coreDiscover genuine career opportunities within a dynamic, international companyWho We AreTen Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.
At Ten, our goal is simple: to become the most trusted service business in the world.
We deliver our service through a combination of Ten's proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.
As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
Commitment to DiversityWe encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.