Global Spend Care Leader

Perk is seeking a Senior Director of Customer Care Spend to lead and scale a global, high-performing spend customer care team. You will design the operating model, own KPIs (CSAT, SLA, churn), and collaborate with WFM, Product, Sales, and Account Management to drive growth and excellence.This is a hands-on leadership role in a fast-growing fintech/SaaS...

Lead and scale a global customer care spend team in a fast-growing fintech/SaaS company. Responsible for operating model, KPIs, and cross-functional collaboration.

Perk seeks a Senior Director of Customer Care Spend to lead a global Spend customer care team and set the vision for the Spend product. You will direct in‑house professionals and outsourced partners to deliver world‑class service, ensuring customer satisfaction and operational excellence across regions.You will partner with cross‑functional teams to...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...

Perk seeks a Senior Director of Customer Care Spend to lead a global Spend customer care team and set the vision for the Spend product. You will direct in‑house professionals and outsourced partners to deliver world‑class service, ensuring customer satisfaction and operational excellence across regions.You will partner with cross‑functional teams to...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...