Senior Technical Support Manager for Fintech Integrations
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PayXpert, Barcelona, seeks a Technical Customer Support Manager to lead a multi-level support function in a fast-paced fintech environment. You will oversee incident resolution, engage in technical troubleshooting, and collaborate with Engineering and Product to align capabilities with customer needs.
You will drive improvements, manage escalation for complex cases, and build scalable support processes across onboarding and post-go-live phases. English fluency is required with French as a plus.