IT Platform Engineer

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. We have a track record of continuous growth, as well as exciting plans to continue expanding, transforming, and leading the market into the future.

Our success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit.

About The Role

We are seeking a talented, innovative, passionate IT Platform Engineer within the Infra Engineering department, specialized in Kubernetes administration. Verisure has a big footprint in Cloud, both in AWS (EKS) and Azure (AKS), as well as on-premises environments running RKE2 on top of VMware, for core pieces of the IoT backend and business systems. This role will build, operate and standardize our Kubernetes platform, providing a service layer that abstracts infrastructure complexity and gives autonomy to development and technical teams. It will maintain constant communication with the Core Cloud team to ensure alignment with decisions made there and other areas in IT Ops, and will provide visibility and access to key stakeholders within Technology and, transversally, across functions/countries. Critical and strategic, the role is fundamental to Verisure by ensuring the delivery, operation and continuous improvement of our container platforms, driving automation and the required upskill and transformation in development teams.

Responsibilities

Platform design and implementation

• Provide expert guidance on Kubernetes platform implementation and best practices, both on-premises (RKE2 over VMware) and in the cloud (EKS, AKS).
• Collaborate with stakeholders to understand project goals and specific requirements related to Kubernetes platforms and containerized workloads.
• Collaborate in the design and administration of Kubernetes clusters leveraging expertise in RKE2 on VMware on-premises, AWS EKS and Azure AKS, with readiness to incorporate other platforms in the future.
• Contribute to planning platform initiatives and roadmap items, outlining timelines and resource needs, and help ensure execution aligns with defined requirements, adjusting scope as necessary.
• Identify, assess and proactively manage potential risks and scope changes.
• Establish, implement, and ensure compliance with Kubernetes platform governance and security policies (RBAC, network policies, image scanning, hardening of nodes and clusters).

Communication, Collaboration And Resource Management

• Ensure clear, consistent and proactive communication with all stakeholders.
• Facilitate regular status meetings to maintain alignment and transparency on project status.
• Monitor, allocate and optimise the use of resources to ensure project efficiency.

Evaluation And Documentation

• Conduct periodic assessments of project performance, identifying any deviations and risks.
• Capture and document lessons learned and best practices to inform and improve future initiatives.

Kubernetes platform and enablers

• Collaborate with Platform Tech Leads to define the target architecture for on-premises (RKE2/VMware) and cloud (EKS, AKS) Kubernetes clusters and their interconnectivity.
• Promote automation (IaC/GitOps) and scalability of Kubernetes clusters while addressing regional operational requirements.
• Actively participate in defining and executing the workload migration strategy from on-premises environments to AWS, contributing to the design of cloud-native architectures, deployment patterns and scalable operating models.
• Contribute to the evolution of our observability platform, driving the adoption of OpenTelemetry as the standard for metrics, logs and traces instrumentation.

Platform governance, solutions and expertise

• Review and improve existing Kubernetes platform governance processes, both on-premises and with hyperscalers, managing those procedures with the global architecture team.
• Provide expert knowledge and support to senior leadership on high-impact Kubernetes platform initiatives, including new container technologies, issues resolution and cost optimisation for large-scale clusters.
• Partner with network and virtualization (VMware) architects to support enterprise-wide transformation program.

Transformation

• Champion De