ServiceNow ITSM Business Analyst
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NTT DATA is seeking a ServiceNow Business Analyst (ITSM specialism) in Madrid to bridge business requirements with technical delivery and help shape product roadmaps within the ServiceNow practice.
You will elicit, translate, and manage requirements, write development-ready user stories, and support testing and release sign-off across ITSM ITOM ITAM and SAM domains in a fast-paced agile environment.