Remote Network Support Engineer
Hace 4 días
Madrid, España
Scalpers Fashion Sl
Jornada completa
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NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to deliver remote technical support, diagnose incidents, and restore services for clients across regions. You will work within defined procedures, using knowledge articles and service assurance tools to resolve issues promptly.
The role emphasizes proactive incident handling, documentation, and collaboration with client IT environments, vendors, and colleagues to minimize SLA deviations. Remote working is available.
The role emphasizes proactive incident handling, documentation, and collaboration with client IT environments, vendors, and colleagues to minimize SLA deviations. Remote working is available.