Datacenter Networks Squad

The team operates in a complex enterprise environment where network security, uptime, and performance are critical to ensuring optimal service for our customers.

The team has a strong mindset focused on continuous improvement of processes, procedures, and the overall Way of Working. Initiative is encouraged, and there is a shared commitment to delivering high-quality services while maintaining a healthy and motivating working environment for engineers within the squad.

The team culture is energetic, open, and solution-oriented, characterized by a strong can-do attitude. Collaboration, transparency, and knowledge sharing are core values, and team members actively support one another to achieve common goals

Your key responsibilities:

As Datacenter Networks Engineer, you will:

• Actively contribute to an agile working environment, participating in daily stand-ups, sprint planning, and sprint reviews.
• Collaborate closely with the Product Manager and the squad to achieve shared objectives while working from a common backlog.
• Take ownership of activities and provide guidance to the squad, helping steer initiatives that improve service quality and customer satisfaction.
• Proactively support other squads within the area and the broader tribe, acting as a trusted advisor when needed.
• Leverage video conferencing and collaboration tools to enable effective communication and teamwork across distributed teams.

What are we looking for?

• Minimum 5 years of hands-on experience with enterprise Palo Alto firewalls.
• Demonstrated experience performing firewall software upgrades and lifecycle management in production environments.
• Must have personally executed multiple upgrades on an environment of at least 40 FWs throughout their career.
• Proven experience troubleshooting complex firewall issues, including software defects, packet forwarding issues, routing problems, HA failovers, VPN failures, performance issues, and interoperability problems.
• Experience working directly with firewall vendor TAC/support for advanced troubleshooting.
• Experience limited to policy administration and firewall rule management is not sufficient for this role
• You are able to make strong conceptual connections and critically assess network designs from both technical implementation and security perspectives.
• You will need to have a broad knowledge of LAN, WAN and DC environments, to have a holistic understanding of the entire ecosystem.
• Knowledge of routing and switching protocols in a highly available environment (BGP, ARP,…)
• Expected experience in large enterprise environments (+40 devices).
• Knowledge of scripting and automation tools (Terraform, python, ansible, azure CI/CD). Knowledge on API integrations (fastAPI).
• You can manage (monitor, evaluate, continuously improve) Incident, Problem, Change and Configuration Management processes
• Technical implications of Security and Risk principles. How to approach access management (IAM controls, vulnerability management,..)
• Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer
• Creating and improve documentation and work instructions on the delivered infrastructure solution
• Preferable one or more certifications on Palo Alto Networks firewalls (PCNSA/E)
• Experience in cloud deployment and infrastructure services is a plus
• You must have the capacity of interfacing squads and consumers to achieve an end-to-end view
• Understanding of the Scrum methodology (e.g., backlog and sprint planning, review and marketplace)
• Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members)

Your education, background & other competencies

• Bachelor’s degree in IT or a related discipline.
• Proficiency in spoken and written English (C1 demonstrated).
• Certifications or proven proficiency in Networking and Security.
• Certifications or proven proficiency in one or more programming/scripting languages.
• The mindset of openness and willingness to try new ways of working and technologies.
• End-to-end ownership mindset.
• Active team player who takes responsibility.
• Independent and autonomous in completing tasks
• The mentality of continuous improvement of the service and way of working
• Reflects upon behaviours and performance to proactively identify improvement areas
• Strong problem solver to structure and improve complex situations
• Coaches others to help their individual development

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very importan