(Senior) Account Manager
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In this role you will manage a portfolio of client accounts in Spain, collaborating with sales and technical teams to maximize revenue and client success. You will design data-informed campaign strategies for top brands, ensure premium service, and drive long-term relationships. This position offers a chance to influence outcomes for major clients while working in a dynamic, international AdTech environment. You will be empowered to cross-sell and upsell within RTB House’s full product suite, shaping client journeys and growth.
Compensaciones / Beneficios- competitive salary + bonus scheme
- personal development budgets
- flexible working arrangements
- meal vouchers
- co-working space option in Madrid or Barcelona
- comprehensive onboarding process
- Manage a portfolio of client accounts and cooperate with leading brands in Spain
- Meet clients face-to-face to ensure premium customer service
- Create campaign strategies across industries using data, creativity, and client needs
- Monitor campaign margins and scale aligned with company goals
- Respond to inquiries promptly and provide campaign status reports with improvement ideas for cross-sell and upsell
- Maintain customer success and long-term relationships
- Provide information about RTB House’s services and products to clients
- Assist customers in launching ad campaigns and processing orders
- Ensure timely payments for services
- 5+ years of experience in digital advertising in client-facing roles
- Experience in AdTech, advertiser or agency environments (online)
- Bachelor’s degree or equivalent
- Strong commercial acumen
- Fluency in Spanish and advanced English (C1)
- Proficiency with MS Office and Google Workspace
- Knowledge of customer support tools and processes
- Ability to identify and understand customer needs
- Excellent analytical and problem-solving skills
- Strong verbal and written communication, multitasking, energy, and motivation
- Positive, proactive attitude
- strong commercial acumen
- excellent communication
- multitasking and high energy
- MS Office
- Google Workspace
- customer support tools and processes
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