Multiple IT Business Systems Analysts Specializations Entry Professional
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In this entry-level role, you join the IT Service team to provide first-line support for business applications, resolving incidents and service requests with a focus on timely, user-friendly service. You will work in an international, multi-time-zone environment and contribute to a growing support organization. The role emphasizes problem-solving, clear communication, and a customer-oriented approach. You will be part of a mission-driven technology team delivering reliable application support across the organization.
Responsabilidades- Act as first point of contact for users with application issues and provide initial functional support
- Manage incidents and service requests through their lifecycle with proper documentation and prioritization
- Troubleshoot common application issues and guide users on functionality or incorrect usage
- Escalate complex incidents to L2/L3 teams and track resolution
- Monitor recurring incidents and collaborate with teams to improve services
- Contribute to an effective support service through clear communication and structured ticket management
- Basic understanding of business applications and IT environments
- Experience in Service Desk, Help Desk, Application Support or similar environments; junior profiles welcomed
- Familiarity with ITSM or ticketing tools; ServiceNow is an advantage
- Strong communication, organization, and problem-solving skills
- Availability to work from Madrid or Barcelona in a hybrid model and support across multiple time zones
- Customer-service mindset
- Strong communication
- Organizational skills
- ITSM
- Incident management
- Ticketing tools
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barcelona, cataluña, España Hitachi Energy Jornada completaThe Opportunity¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona . In this entry-level role, you will be part of the first line of support for...
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Barcelona, Cataluña, España jobtraffic Jornada completaLocation: Barcelona, SpainJob ID: R0136873Date Posted:2026-08-07Company Name: HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote: NoJob Description: The OpportunityWe are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona. In this entry-level role,...
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Barcelona (08001), Cataluña, España Hitachi Jornada completaLocation: Barcelona, SpainJob ID: R0136873Date Posted:2026-08-07Company Name: HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote: NoJob Description: The OpportunityWe are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona. In this entry-level role,...
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Barcelona, Cataluña, España Hitachi Jornada completaLocation: Barcelona, SpainJob ID: R0136873Date Posted:2026-08-07Company Name: HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote: NoJob Description: The OpportunityWe are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona. In this entry-level role,...
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Barcelona, Cataluña, España The BIG Jobsite Jornada completaLocation: Barcelona, SpainJob ID: R0136873Date Posted:2026-08-07Company Name: HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote: NoJob Description: The OpportunityWe are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona. In this entry-level role,...
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Barcelona (08020), Cataluña, España Hitachi Jornada completaLocation:Barcelona, SpainJob ID: R0136873Date Posted:2026-08-07Company Name:HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote:NoJob Description:The OpportunityWe are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona.In this entry-level role, you...
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Barcelona, Cataluña, España Hitachi Jornada completaOverview In this entry-level role, you join the IT Service team to provide first-line support for business applications, resolving incidents and service requests with a focus on timely, user-friendly service. You will work in an international, multi-time-zone environment and contribute to a growing support organization. The role emphasizes problem-solving,...
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