Saving & Investing Strategy Lead - Growth (Openbank)

Saving & Investing Strategy Lead
- Growth (Openbank) Country: Spain IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Openbank the digital bank of Santander Group, is transforming the financial sector by helping millions of people from different countries managing their money. We deliver simple, fast, and secure mobile-first banking experiences through everyday banking, lending, and investments. Our core DNA— simplicity, agility, and technology —drives us to make banking accessible, intuitive, and innovative. Working through multidisciplinary teams, we prioritize innovation, collaboration, and digital transformation. We make decisions quickly, learn from our users, and constantly adapt. We’re seeking passionate individuals who are excited about digital innovation, eager to impact millions of lives, and ready to thrive in a dynamic, high-performing, agile environment. Join us and be part of the digital revolution in banking. THE DIFFERENCE YOU MAKE Openbank is looking for a Saving & Investing Strategy Lead based out of Madrid, Spain. Customer Strategy is part of Openbank’s Growth organization and is responsible for defining the bank’s commercial strategy across the customer lifecycle. As the starting point of the commercial journey, the team combines customer, market and business insights to shape the strategic priorities that drive acquisition, engagement and long-term value. Working cross-functionally across Growth, Customer Strategy ensures these priorities are translated into measurable business outcomes. As Saving & Investing Strategy Lead, you will shape Openbank’s strategy to grow and maximize the value of our customers’ savings and investments, strengthening their long-term relationship with the bank. You will combine customer understanding, market insights and business analysis to identify opportunities, influence strategic decisions and optimize the balance between customer value, engagement and sustainable business growth. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Define and continuously evolve Openbank’s savings strategy, identifying opportunities through customer insights, market dynamics and competitive analysis. Design differentiated and sustainable initiatives to grow customer balances and business profitability while strengthening customer engagement and long-term loyalty. Analyse the end-to-end savings journey, from awareness and consideration to renewal and retention, identifying commercial, digital and communication levers to improve customer engagement and value. Monitor savings product performance and market evolution, generating insights to support strategic decision making and proactively identifying risks and opportunities. Identify opportunities across savings and investment products, understanding customer needs and behaviours to optimize the allocation of customer balances and maximize overall business value. Prioritize strategic initiatives balancing customer experience, business impact and contribution to Openbank’s engagement and primacy objectives. Lead cross-functional initiatives, coordinating Product, Marketing, Data, Operations and Technology teams to ensure successful execution and timely delivery of strategic projects. WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience 5+ years of experience in Strategy Consulting or in Corporate Strategy, Business Development, Growth or Commercial Strategy roles within Banking, Financial Services or Digital businesses. Proven experience defining growth, customer value or commercial strategies based on data and business insights. Experience analysing business performance, customer behaviour and commercial KPIs to identify opportunities and support strategic decision making. Experience in financial analysis, with a solid understanding of banking P&L dynamics, key revenue