Finnish-Speaking Remote It Support Engineer

Hace 3 días

Madrid, España Sector Alarm Finland Jornada completa
NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to provide professional remote technical support and identify and resolve incidents for clients. The role emphasizes proactive incident management, adherence to SLAs, and coordination with clients and vendors to achieve timely resolutions.
Responsibilities include using service assurance tools, logging incidents, and maintaining accurate configuration records across CIs while building knowledge and expertise in