Regulatory Case Executive
hace 6 días
As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with usWe’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to the VIP Customer Communications Team Lead. This role is a great opportunity to explore multiple eDO business areas as it is a position working cross-functionally, as well as to improve your knowledge of e-commerce, tourism, consumer, and data protection regulations.What you will doThe Role’s Key Responsibilities and TasksAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Regulatory Case Executive in the Communications team, you will be in charge of:Manage legal customer complaints such as consumer organisation files, customer court cases and regulatory consumer cases;Manage data protection consumer rights cases;Collaborate on coordinating Legal inquiries with Legal Counsels related to customer complaints to ensure excellent service;Support other VIP tasks such as VIP and sensitive customer complaints, social care channels, and customer complaints addressed directly to CSM members;Support VIP Communications projects by collaborating with the team members when required;Measure, analyse and report on the results of initiatives.What you need to succeed:Job RequirementsBackground in Tourism will be required in your daily work;Used to work with CRM tools;Ability to work with G-suite;Excellent writing and communication skills, you should be able to work with legal vocabulary and have excellent grammar at a native level in German;Proficient level of English is a must.Personal skills:Passionate for the travel industry;Acute sense of judgement, tact, diplomacy and crisis communication;Analytical capacity, problem-solving mindset and organised;Customer-oriented, used to or comfortable working under pressure and constantly prioritising, with a passionate mindset and eager to learn and a great teamwork attitude;Ability to negotiate on a win-win perspective.Valuable:Experience in legal case management tourism-related (GDPR, tourism and consumer regulations).Other languages will be an advantage, including: French, German, Italian, Norwegian, Swedish, Dutch, Portuguese, Catalan, Euskera and/or Galician;It will be a plus to have experience in PR, media relations, VIP management and/or Social Media management;Experience in handling VIP accounts and/or sensitive customer complaints;GDS Amadeus and/or Galileo knowledge will be a plus;Proven successes in both traditional and interactive claims channels.What’s in it for youA rewarding Compensation package Prime Plus membership, Competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years.Continuous learning to fuel your growth and explore new horizons Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.Grow opportunities to empower your career, and unleash your potential Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.Your Well-being is our Priority. Embrace Freedom and Flexibility At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You’ll be able to find the right work-personal life balance that suits you best.Work hard, party hard We believe in having fun and connecting with colleagues Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.Enjoy a dynamic and healthy environment Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile Mindset environment with recognition at our core.If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel. Apply nowWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation.
#J-18808-Ljbffr
-
Regulatory Case Executive
hace 2 semanas
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us!We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer...
-
Regulatory Case Executive
hace 2 semanas
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us!We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting...
-
Regulatory Case Executive
hace 4 semanas
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting...
-
Regulatory Case Executive
hace 2 semanas
España buscojobs España A tiempo completoAs you contemplate your future you might be asking yourself what's the next step? Start your journey with us.We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints, directly reporting to...
-
Regulatory Case Executive
hace 1 mes
España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself what's the next step? Start your journey with us. We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
-
Regulatory Case Executive
hace 1 mes
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting...
-
Regulatory Case Executive
hace 1 mes
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting...
-
Regulatory Specialist/Executive
hace 1 mes
España AstraZeneca GmbH A tiempo completoJoin a place built on innovation and creativity. Where different views and perspectives are welcomed and valued. An environment that champions inclusion, and teams that reflect the diversity of the communities that we serve.AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and...
-
VIP Customer Communications Executive
hace 4 semanas
España eDreams A tiempo completoRegulatory Case Executive (French) As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer...
-
LVN Case Manager
hace 6 días
España HealthCare Talent A tiempo completoHealthCare Talent is now a division of Cross Country Healthcare.Bridging the gap between your dreams and your current healthcare position.Required Education: High school Diploma or GEDJob Industry: Healthcare - Health ServicesJob Description:Schedule: Full Time / Hours between 8am & 5pm.Pay: $33 - $46 - Depending on ExperienceJob Type: Temporary...
-
Regulatory Case Specialist
hace 1 mes
España eDreams Odigeo Careers A tiempo completoRegulatory Case Specialist (English native) – Temporary + possible extensionAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us!We’re seeking an experienced Regulatory Case Specialist to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in...
-
Regulatory Case Specialist
hace 1 mes
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Specialist to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly...
-
Regulatory Case Specialist
hace 1 mes
España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Specialist to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly...
-
España Bacardi-Martini A tiempo completoWith our consumer at the heart your key focus will beSingle point of contact in EUROPE for Normative and Regulatory matters relating to the EU and UK. You will keep updated on the regulatory environment in the region and will drive the technical regulatory agenda for EU & UK. The role is part of a larger team of regulatory specialists in Bacardi.You will...
-
Enterprise Account Executive
hace 4 semanas
España Scarlet A tiempo completoHastening the transition to universally accessible and affordable healthcare requires a specialised and deeply ambitious approach, to ensure the leading innovators, those pulling forward the future of healthcare, can safely get the best versions of life-changing technology to the people who need it.About this role:Following our receipt of government...
-
Associate Director, Regulatory Affairs
hace 13 horas
España AstraZeneca GmbH A tiempo completoPosition SummaryThe Associate Director, CMC Regulatory Affairs supports the development and successful performance of the CMC regulatory strategy for the innovative pipeline of early-stage T cell therapies. This position is hybrid, and may be based in Santa Monica, CA or Gaithersburg, MD and reports to the Executive Director, CMC Regulatory...
-
Global Quality Regulatory API Specialist
hace 4 semanas
España Insud Pharma A tiempo completoWho we are? Today, we are a pharmaceutical group with a track record spanning over 45 years and a footprint in more than 50 countries, led by Leandro and Lucas Sigman. Our overarching goal is to improve people's health all over the world, providing accessible, effective, safe, quality medicines through our various business units, underpinned by continuous...
-
PPA Specialist
hace 2 semanas
España Executive Integrity A tiempo completoJob title: PPA SpecialistLocation: Madrid, SpainWhom are we recruiting for?The client is a leading renewable energy company specializing in the development, investment, and management of renewable energy projects across Europe.With a commitment to sustainability, they are dedicated to driving the transition to a clean energy future by optimizing their...
-
España Amex A tiempo completoYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...
-
España American Express A tiempo completoRegulatory Compliance Director EMEA - Financial CrimesWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help...
