Senior Tier 3 Technical Support Engineer – AI-Driven FinTech

ThetaRay is seeking a Tier 3 Technical Support Engineer to join our Global Support team in Madrid, Spain. You will resolve complex technical issues, assist with onboarding and deployment, and ensure high-quality service for customers worldwide. Ideal candidates bring Linux admin and networking experience, Kubernetes knowledge (AWS/Azure/OpenShift), SQL...

ThetaRay is seeking a Tier 3 Technical Support Engineer to join our Global Support team in Madrid, Spain. You will resolve complex technical issues, assist with onboarding and deployment, and ensure high-quality service for customers worldwide.Ideal candidates bring Linux admin and networking experience, Kubernetes knowledge (AWS/Azure/OpenShift), SQL...

ThetaRay is a trailblazer in AI-powered Anti-Money Laundering (AML) solutions, offering cutting-edge technology to fintech's, banks, and regulatory bodies worldwide. Our mission is to enhance trust in financial transactions, ensuring compliant and innovative business growth. Our technology empowers customers to expand into new markets and introduce...

Resolve technical issues escalated from Tier 1 supportEngage directly with customers on multiple issues and provide clear, concise communication throughout the case lifecycleBecome a product expert for customers and stay up-to-date on new featuresSupport customers during onboarding, implementation, and production phases, including incidents and...

Our MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...

Resolve technical issues escalated from Tier 1 supportEngage directly with customers on multiple issues and provide clear, concise communication throughout the case lifecycleBecome a product expert for customers and stay up-to-date on new featuresSupport customers during onboarding, implementation, and production phases, including incidents and...

Resolve technical issues escalated from Tier 1 support Engage directly with customers on multiple issues and provide clear, concise communication throughout the case lifecycle Become a product expert for customers and stay up-to-date on new features Support customers during onboarding, implementation, and production phases, including incidents and...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in Spain. This is a customer-facing technical support role focused on maintaining the reliability and usability of a cloud-commerce platform serving large service providers, distributors, and...