Area Manager, AMZL, Trans Vol, AMZL Intra-Week Volume Planning
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In this role you drive intra-week forecasting and capacity decisions for EU AMZL, aligning short-term planning with long-term objectives to maintain high customer experience while controlling costs. You lead a multi-disciplinary team, coordinate with central operations and external partners, and continuously improve processes and KPIs. You will act as a problem solver and escalation point, balancing speed, accuracy, and efficiency in a dynamic logistics environment. This position intertwines data-driven decision making with cross-functional collaboration to scale services and sustain performance.
Responsabilidades- Develop and maintain effective communication processes to ensure accurate information flow across teams
- Provide visibility on actions and reasoning to earn stakeholder trust
- Remain impartial to focus on the bigger picture and maintain fairness
- Scale services, tools, and processes to support growth while preserving customer experience
- Collaborate with Supply Chain, DSPM, and Ops leadership to execute strategy at DS and country level
- Work with technical and business teams to optimize planning, execution, and process improvements
- Identify, assess and mitigate risks, drive issue resolution, and propose corrective actions
- Maintain and report up-to-date KPIs, management reports and analysis (DBR/WBR/Intra-week)
- Advanced Microsoft Excel (macros, pivots, lookups)
- Strong analytical skills and attention to detail
- Experience in capacity planning, xkdbapo operations planning, business analysis or similar
- Problem solving and data analytics experience
- Bachelor's degree or higher in related field
- English proficiency (CEFR C1)
- Experience with operations/supply chain (preferred)
- Experience with SQL and Python scripting (preferred)
- strong communication abilities
- analytical thinking
- risk assessment and escalation management
- Microsoft Excel (macros, pivots, lookups)
- SQL
- Python scripting
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