Remote Network Support Engineer — Entry Level
Hace 7 días
Zaragoza, Aragón, España
Pandora Jewelry
Jornada completa
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NTT DATA is seeking an entry level Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients. You will identify and resolve incidents, restore service, and ensure SLA compliance while coordinating with stakeholders and maintaining accurate records.
Responsibilities include troubleshooting using service assurance tools, documenting resolutions, and applying knowledge articles to improve service delivery.
Responsibilities include troubleshooting using service assurance tools, documenting resolutions, and applying knowledge articles to improve service delivery.