Order Desk Specialist

hace 1 mes


España Haier Europe A tiempo completo

Job Posting TitleOrder Desk SpecialistThe challenge¿Estás en búsqueda de nuevos retos profesionales en los que poder desarrollarte tanto profesional como personalmente? ¿Te sientes cómod@ trabajando en entornos dinámicos y en ocasiones bajo presión? ¿Buscas un entorno laboral sano y con un gran ambiente?Entonces, te invitamos a seguir leyendo. En Haier HVAC solutions, líder en soluciones de climatización, estamos en búsqueda de un/a Administrativ@ para unirse a nuestro equipo de Order Desk. Si tienes una clara orientación al cliente, te consideras una persona organizada y estás habituado a trabajar en entorno dinámico con alto volumen de referencias, probablemente esta oportunidad sea para tiWhat you will doComo Order Desk Specialist tu misión será garantizar que los pedidos de nuestros clientes sean correctamente introducidos en nuestros sistemas. Además, serás responsable de comunicar los pedidos al equipo de logística para que gestionen su entrega. Trabajarás en estrecha colaboración con los equipos comerciales, logística, pre-venta y finanzas, para lograr los estándares de calidad de servicio a nuestro cliente.Tus principales funciones serán:Asegurar el procesamiento diario de todos los pedidos recibidos desde el departamento comercial, incluyendo la verificación de los detalles del pedido, la facturación y la disponibilidad de productos en nuestro almacén de Madrid.Revisar los pedidos recibidos en sistemas.Introducir las devoluciones de recambios en GSIS (plataforma de gestión de pedidos).Atención al cliente vía teléfono y correo electrónico (buzón), resolviendo cualquier duda o incidencias de transporte, facturas, entregas….Dar servicio al equipo comercial sobre precios, estado de los pedido y stocks.Colaborar con los departamentos de Finanzas, Pre-venta y Logística para asegurar los estándares de calidad de servicio al cliente.What you need to succeed¿Qué necesitas para tener éxito como Post-Sales Engineer en Haier?Eres una persona organizada, te sientes cómod@ trabajando bajo presión y por supuesto nunca te falta la proactividad y una buena actitud.Se valorará positivamente estudios en Administración, ADE o similar.Experiencia mínima de 2 años en gestión de clientes de gran distribución, grupos de compras y retail.Se valora experiencia previa en un rol similar en fabricantes, importadores o servicios técnicos relacionados con la climatización.Habituado a trabajar con un volumen alto de referencias. Se valorará positivamente la experiencia con referencias de sets de producto.Habilidades administrativas avanzadas en Office 365.Imprescindible usuario avanzado SAP y valorable conocimiento en EDI.Nivel medio inglés para comunicación escrita y lectura.¿Qué ofrecemos?Contrato: Substitución por baja de IT (contrato a través de empresa de trabajo temporal) y posible incorporación a la compañía.Posibilidad de teletrabajar 2 días a la semana en temporada baja y 1 en temporada alta.Viernes jornada intensiva.Fruta, café y bebidas en la oficina.Si crees que este puede ser tu próximo reto profesional, no dudes en inscribirte en la oferta y te contactaremos lo antes posible para hacerte saber los siguientes pasos.#LI-AC1Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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