Remote Network Quality
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NTT DATA in Toledo, Spain is seeking an entry level Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients, identifying and resolving incidents while aiming for zero SLA misses. You will support incident diagnosis, remediation, and documentation, coordinating with vendors and clients to restore services promptly.
The role emphasizes knowledge of networking basics, remote support, and client-facing communication in a global team environment.