Support Analyst First Line
hace 2 días
Schedule Availability to work in shifts: 7x24 (40 hours per week - 5 days per week) Responsibilities Interact with customers via telephone, e-mail and the web, providing technical support and problem solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes and technologies introduced at the helpdesk. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. Work with departmental staff to promote, develop, and maintain strong customer service values. Escalate unresolved issues to support leads, designated (Client) service group. Job Requirements Mandatory languages: German. Basic PC Skills. Good communication skills. Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation. Basic understanding of the principles, theories, and practices of group dynamics and/or team development. Basic Business Development: Results Focused, Initiative. Customer-oriented. No specific experience required (initial training). #J-18808-Ljbffr
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Support Analyst First Line with French
hace 1 día
santa cruz de tenerife, España Crit Interim España ETT A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife. Responsibilities Interact with customers via telephone, email and the web, providing technical support and problem solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer...
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Support Analyst First Line with French
hace 1 semana
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 1 semana
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 2 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.ResponsibilitiesInteract with customers via telephone, email and the web, providing technical support and problem solving assistance.Identify, evaluate and prioritize customer problems and complaints.Analyze customer...
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Santa Cruz de Tenerife (Santa Cruz de Tenerife), España Cronoshare.com Teletrabajo Freelance A tiempo completoFuncionan correctamente, pero enfrían poco Tipo de trabajo a realizar Recarga de gas Tipo de aire acondicionado First line ¿Qué tecnología tiene el aire acondicionado? Bomba de calor reversible Marca del aire acondicionado First line Número de máquinas 2 ¿Cuándo quieres realizar el trabajo? 20-08-2025 Horario de...
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IT Support L1
hace 6 días
Santa Cruz de Tenerife, España WTW A tiempo completoWTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828. Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who...
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Support Analyst First Line with French
hace 2 semanas
Tenerife, España Crit Interim España ETT A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.ResponsibilitiesInteract with customers via telephone, email and the web, providing technical support and problem solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer...
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Santa Cruz de Tenerife, España Crit Interim España ETT A tiempo completoA staffing agency in Santa Cruz de Tenerife is looking for individuals to provide customer support via telephone, e-mail, and web.Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.This role requires fluency in German and good communication skills.The position...
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Support Analyst First Line
hace 6 días
Las Palmas de Gran Canaria, España Crit Interim España ETT A tiempo completoScheduleAvailability to work in shifts: 7x24 (40 hours per week - 5 days per week)ResponsibilitiesInteract with customers via telephone, e-mail and the web, providing technical support and problem solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in...
