Support Analyst First Line with French
hace 2 semanas
We are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.ResponsibilitiesInteract with customers via telephone, email and the web, providing technical support and problem solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.Evaluate new services, processes and technologies introduced at the helpdesk.Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements.Work with departmental staff to promote, develop, and maintain strong customer service values.Escalate unresolved issues to support leads, designated (Client) service group.Job RequirementsMandatory languages: FrenchBasic PC SkillsGood communication skillsAvailability to work in shifts: 7 24 (40 hours per week, 5 days per week)Advanced experience in Organization Development: Service Orientation, Insight, Proactive CooperationBasic understanding of the principles, theories, and practices of group dynamics and/or team developmentBasic Business Development: Results Focused, InitiativeCustomer orientedNo specific experience is required (initial training)#J-18808-Ljbffr
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Support Analyst First Line with French
hace 4 días
santa cruz de tenerife, España Crit Interim España ETT A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife. Responsibilities Interact with customers via telephone, email and the web, providing technical support and problem solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer...
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Support Analyst First Line with French
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.ResponsibilitiesInteract with customers via telephone, email and the web, providing technical support and problem solving assistance.Identify, evaluate and prioritize customer problems and complaints.Analyze customer...
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Support Analyst First Line with French
hace 2 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 2 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 2 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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French-Speaking First-Line Customer Support Analyst
hace 2 semanas
Tenerife, España Crit Interim España ETT A tiempo completoA leading staffing agency is seeking customer service professionals fluent in French for a position in Santa Cruz de Tenerife. The role involves interacting with customers through various channels, analyzing issues, and providing solutions. Candidates should possess good communication skills and basic PC knowledge; no prior experience is necessary as...
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Customer Support Agent with French and English
hace 4 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos A tiempo completoAbout Atos GroupAtos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized...
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Santa Cruz de Tenerife (Santa Cruz de Tenerife), España Cronoshare.com Teletrabajo A tiempo completoFuncionan correctamente, pero enfrían poco Tipo de trabajo a realizar Recarga de gas Tipo de aire acondicionado First line ¿Qué tecnología tiene el aire acondicionado? Bomba de calor reversible Marca del aire acondicionado First line Número de máquinas 2 ¿Cuándo quieres realizar el trabajo? 20-08-2025 Horario de...
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Support Analyst First Line
hace 4 días
Santa Cruz de Tenerife, España Crit Interim España ETT A tiempo completoSchedule Availability to work in shifts: 7x24 (40 hours per week - 5 days per week) Responsibilities Interact with customers via telephone, e-mail and the web, providing technical support and problem solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in...
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IT Support L1
hace 1 semana
Santa Cruz de Tenerife, España WTW A tiempo completoWTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828. Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who...
