AI-Driven CX Transformation PM
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Groupon is seeking a focused PM in Madrid to own one or more transformation streams end-to-end, from diagnosing issues to shipping fixes. You’ll work with Sales, Merchant Operations, Product, Content and Customer Service to drive measurable improvements in deflection, resolution, and repurchase.
You’ll report to the Director of Operational Transformation and thrive in a fast-moving, AI-enabled environment where speed matters as much as delivery.