Customer Service Transport Logistics
hace 2 semanas
Customer Service Logistics (Hybrid work)sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes.We are a growing team looking for a Customer Service Transport Logistics to help us on our journey to revolutionise road freight logistics. You would join our Operations department located in our Madrid office and will report to the Team Lead Operations.We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Just be yourself and maybe you’ll bring something valuable to the role we didn't initially think of.About The RoleAs a Customer Service Logistics, you will support our commercial team to manage clients’ daily communications and handle several operational tasks with the aim to deliver the best quality service to our clients.You’ll be collaborating closely with the commercial and operations department to manage daily communications with our clients, to support and, in future, be in charge of the operative tasks linked to the delivery.IN THIS ROLE YOU WILL:Communicate with customer operations managers and warehouses operators;Directly report into the Team Lead Operations to support achieving weekly and monthly targets;Ensure accurate data entry;Manage upsell initiatives on a daily basis, and contribute to expand company´s volumes and revenue;Gather information from different stakeholders, enable smooth processes and accurate data input into our management system;Ensure appropriate claim management by registering and collecting all useful information to get to a prompt and accurate resolution;Work with the finance dept for claim follow up and POD request.PREFERABLY YOU HAVE:Experience working directly with clients;Familiarity with working with data;Organizational skills with great attention to detail;Strong problem-solving abilities;Able to understand processes and analyze circumstances;A great team player;Able to thrive in an environment where constant change is the norm;Spanish speaker (ideally at a native level) with very good English knowledge.WHAT YOU CAN EXPECT:Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click here for a virtual tour and better yet, hope to see you soonWe value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.If you have any questions or need special accommodation please reach out to us at ta@sennder.com. As soon as you apply your journey with sennder begins.
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Customer Service Transporte Marítimo
hace 7 días
España BCN Talent Logistics A tiempo completoEn BCN Talent Logistics, la consultoría de referencia en Adquisición y Gestión de Talento para la industria logística, estamos gestionando una oportunidad profesional, vinculada a la actividad de cotización y atención al cliente en transporte marítimo y aéreo, para un operador global. Se trata de una empresa transitaria multinacional muy bien...
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Customer Service Transporte Intermodal
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España AZA Logistics A tiempo completoAza Logistics precisa incorporar Responsable de Operativa Cliente (ROC) para su departamento de Customer Service. En dependencia de la responsable del departamento, se encargará de:Atención al cliente y administración: gestión de reclamaciones y problemas operativos diarios, proporcionándole al cliente soluciones de contingencia y...
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Customer Service Transport Logistics
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España sennder A tiempo completoCustomer Service Logistics (Hybrid work) sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Customer Service Logistics to help us on our journey to revolutionise road freight logistics. You would join our Operations...
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Logistics Customer Service Specialist
hace 4 semanas
España APM Terminals A tiempo completoLogistics Customer Service Specialist Apply Locations: ESP - Madrid Time Type: Full time Posted on: Posted 18 Days Ago Job Requisition ID: R126443 Opportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent...
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Logistics Customer Service Specialist
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España buscojobs España A tiempo completoAt Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your colleagues to...
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Logistics Customer Service Specialist
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España Maersk A tiempo completoOpportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your...
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España FrieslandCampina A tiempo completoThe Transport Planner is responsible for ensuring that logistics and customs activities are perfectly organized and optimized in order to serve our customers in a reliable and cost-efficient way. This includes monitoring and optimizing service levels and other key metrics such as OTIF, transport costs, and logistics complaints.In this position, you will deal...
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Responsable Customer Service- Transporte Marítimo
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Customer Service con Ingles y Francés en Granollers
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Logistics Customer Service Specialist
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España Maersk A tiempo completoOpportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your...
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Logistics Customer Service Specialist
hace 1 mes
España Maersk A tiempo completoAt Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your colleagues to...
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French Customer Service
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Transport Planner
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Logistics Customer Service Specialist
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Customer Service Specialist
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Customer Service Representative
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Customer Service Logistics
hace 4 semanas
España sennder Italia A tiempo completosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes.We are a growing team looking for a Customer Service Logistics to help us on our journey to revolutionise road freight logistics. You would join our Operations department located in our Madrid office and...
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Customer Logistics Manager Southern Europe
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España Kimberly-Clark A tiempo completoYour Job You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic,...
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Customer Service Manager
hace 2 semanas
España buscojobs España A tiempo completoAt Mizuno Italy we're looking for a Customer Service Manager to join our team.About the jobMizuno Italy is looking for a Customer Service Manager to employ in its Customer Service office in Italy. In particular, the candidate will be in charge of leading the Customer Service team.Key responsibilities and tasks:Coordination of the Customer Service divisions...
