Customer Support Engineer

The role and the team As a Head of Customer Support (all genders), you'll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You'll own the vision, the roadmap and the results, from tNPS to SLA adherence. You'll work closely with Product, Engineering, Customer Success and other...

Revolut is seeking a French-speaking Support Specialist to take ownership of customer issues, think deeply to find solutions, and contribute to the way we support our customers every day. This role may include night and weekend shifts, fully compensated, to support our 24/7 coverage. You’ll provide seamless experiences via in-app live chat, phone, and...

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help...

Runway is hiring a Support Systems Engineer to ship production code for AI-powered customer experience. You will own the AI support agent, ticketing, CX tooling, and release processes in a fast-moving environment. The role reports to the Head of Customer Experience and is remote across North America and London, with offices in NYC, San Francisco, Seattle,...

Mercier Consultancy Group in Greece is seeking an Italian Speaking Customer Service Agent for Zenith to deliver premium support to Zenith users, handling inquiries via phone, email, and chat. You will grow product knowledge, collaborate across departments in English, and enjoy a competitive monthly salary, plus a relocation package and 13th/14th salaries....

¿Te apasiona el soporte de plataformas de datos y la resolución de incidencias en entornos críticos? Buscamos un/a Data Platform Support Engineer para formar parte de un equipo especializado en replicación, administración y soporte de entornos Oracle. La persona seleccionada participará en operaciones clave de ingesta y replicación de datos,...

MULTIVAC USA is seeking a Remote Technical Support Engineer to diagnose and resolve complex mechanical, electronic, and operational issues from a remote location. You will act as a resource for escalation, support Field Service teams, and contribute to documentation and training materials. Candidates should have an Associate’s degree in a technical...

Mercier Consultancy Group seeks an Arabic Speaking Customer Service Agent to join our global team in Bulgaria. The role focuses on delivering high-quality support across channels, resolving inquiries with professionalism, and maintaining strong client relations in an international office setting.The ideal candidate is fluent in Arabic and English, with a...

Lever, Inc. is seeking a Technical Support Engineer based in Spain. This remote-first role focuses on maintaining a cloud-commerce platform for large service providers. You will own customer-impacting incidents from investigation to resolution, working with developers, product teams, and account managers. The position requires 3+ years in technical/support...