Technology Junior Manager, Operations

OverviewAre you interested in joining a dynamic and international team of professionals to transform education? IE University'sTalent and Careers
- Operations Technology Teamis looking for anTechnologyto join its teamWhy IE University?Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.
At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.
Our missionWe support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.
Our PurposeTo foster positive change.
ValuesCultivate the humanistic approach.
Empower your entrepreneurial spiritCherish the diversity of people, mind, and experienceDrive innovation with a proactive mindsetWe are looking for a proactive and detail-oriented professional to join the Talent & Careers team on a temporary basis, covering a maternity leave. This role will support the Operations and Technology function, ensuring the smooth execution of key processes related to career services platforms, data management, and user support.
This is a highly data-driven role. The candidate will work extensively with Excel on a daily basis, managing and transforming data across systems. The ideal profile is comfortable handling large datasets, working with digital tools, and collaborating with multiple stakeholders in a fast-paced environment.
ResponsibilitiesYour role as a Technology Junior Manager will involve:Platform Support & User AssistanceProvide day-to-day support to students, alumni, and internal teams using the Career Portal (12Twenty) and related toolsTroubleshoot technical issues and elevate when neededAssist in maintaining platform content and ensuring data accuracyData Management & Quality ControlPerform data cleaning, validation, and consistency checks across systemsManage data uploads, imports, and exports (primarily using Excel)Ensure alignment and synchronization between platforms (e.
G., Career Portal, CRM, reporting tools)Reporting & Analytics SupportAssist in generating reports and dashboards (e.
G., Power BI)Support data extraction, transformation, and preparation for analysisHelp monitor key KPIs and performance indicatorsProject & Process SupportSupport ongoing projects such as platform migrations, integrations, or feature rolloutsDocument processes and contribute to improving operational workflowsCollaborate with different teams (Employer Relations, Advising, Operations)Testing & Continuous ImprovementParticipate in testing new features or system updatesIdentify opportunities to improve processes and user experienceProvide feedback on system performance and usabilityQualificationsTo thrive in this role, you should possess the following

qualifications:
Bachelor's DegreePrevious experience in operations, data management, or technology-related rolesSkillsAdvanced Excel skills (mandatory): strong proficiency working with large datasets, formulas (e.
G., VLOOKUP/XLOOKUP, pivot tables), and data cleaning/structuring. This is a core requirement for the roleStrong attention to detail and organizational skillsAbility to learn new systems quicklyProblem-solving mindset and proactive attitudeStrong communication skills in English (C1 or above)Tools (nice to have):Power BI or similar reporting toolsSQL or basic database knowledgeAzure or cloud-based environmentsCRM systems (e.
G., Microsoft Dynamics)Career platforms (e.
G., 12Twenty, Symplicity)Microsoft Office Suite (advanced Excel expected)Unleash your full potential and make an impact. The next move is yoursAt IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.