OTC Officer Front Non Core

hace 1 mes


España Hotelbeds Group A tiempo completo

OTC Officer Front Non CoreApplyLocations: Spain - MallorcaTime Type: Full timePosted on: Posted 3 Days AgoJob Requisition ID: R-00021009HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. We believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.JOB DESCRIPTION:The AR Executive is responsible for managing the accounts of clients assigned to his/her portfolio. She/he is the contact person in the FO area for the trade customers of the company, including hotel accommodation, transfers, tours & activities. He/she will be responsible for incidence management, application of the Credit Policy, and closing/reconciling accounts with them.Key Responsibilities:Contacting the assigned clients to recover & collect payments. Debts and Balance International German speaker clients.Monitoring collected commitment and achieved Collection & Reconciling claim Accounts.Incidence resolution.Reconciliation of outstanding payments & monthly report about the status of claim balances.Pro-activity measures to avoid risk to the company.Qualifications Candidate Profile:Languages required: High level of German and Spanish (spoken & written).Other languages will be a plus (English).High performance in analytical and precision skills.High performance in communication and organizational skills (phone customer service is an advantage).Ability to work under pressure and tight deadlines.High negotiation skills and good problem-solver.Microsoft Office (Excel): good knowledge.Knowledge of SAP system.You will have the opportunity to work for a company that is going through significant change in becoming the world’s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.As well as an attractive benefits package, you will be able to work:Within an innovative, engaging, and multicultural environment.Have the opportunity to build strong and lasting business relationships and friendships from around the world.Have the opportunity to develop your career locally or within one of our beautiful working locations across the globe.About UsESG (Environment, Sustainability, Governance)Now more than ever, ESG is critical to our business, and we don’t just talk about it, we put our words into action.We’ve joined Amazon and The Climate Pledge to become net zero carbon by 2040, a decade ahead of the Paris Climate Agreement.We’ve been certified as carbon neutral for four years in a row.We’re committed to protecting the environment in all the places we work.We support the economic and social development of our regions through our Corporate Volunteering Programme.We respect human rights and work hard to make sure we don’t commit any violations.
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