German & Czech Speaking Service Coordinator
hace 5 días
Are you an experienced customer service professional with a passion for the automotive sector? Are you fluent in German and Czech? If you're seeking a challenging role in a global environment with the flexibility of hybrid working, we have an exciting opportunity for you We are currently looking for a Service Coordinator to join our dynamic team in Ghent, Belgium.About Us:We are a prominent company in the automotive industry, recognized for our commitment to delivering superior service and innovative solutions to our clients. Our office in Ghent acts as a vital hub for overseeing customer interactions across several European markets, including those in German- and Czech-speaking regions. As our company continues to grow, we are seeking highly motivated individuals to help us sustain our high level of customer satisfaction and operational efficiency.Position Overview:In the role of Service Coordinator, you will serve as the key point of contact for customers, dealers, and service teams. Your main responsibility will be to manage service-related requests and inquiries from our German- and Czech-speaking clients. You will ensure smooth coordination of service appointments, resolve any issues promptly, and maintain excellent communication between all parties involved.This is a hybrid role, allowing you to work both in the office for 2 days a week in Ghent and remotely for 3 days, giving you the best of both worlds—collaboration and flexibility.Main Responsibilities:Act as the primary liaison for German- and Czech-speaking customers, addressing service inquiries, scheduling repairs, and handling complaints.Coordinate and oversee the scheduling of service appointments and maintenance between customers and dealerships.Maintain open and consistent communication between customers, technical teams, and service providers.Track and manage the progress of service requests, ensuring all tasks are completed in a timely and efficient manner.Follow up with customers to confirm their satisfaction with completed services.Escalate any unresolved issues or complex problems to the appropriate teams.Regularly update customers on the status of their service requests.Keep detailed and accurate records of customer interactions, services provided, and follow-up actions using our CRM system.Offer feedback to internal teams on how to improve processes and enhance customer experience based on client feedback.Qualifications:Fluent German and Czech (spoken and written) are required for this role.Prior experience in a customer service, service coordination, or similar position is highly advantageous.Excellent communication skills, with a talent for building and maintaining customer relationships.Strong organizational abilities, with attention to detail and the ability to juggle multiple tasks.A background or interest in the automotive industry would be beneficial but is not required.Capable of thriving in a fast-paced environment while handling customer requests efficiently.Proficient in CRM systems and familiar with basic office software such as Microsoft Office (Word, Excel, Outlook).What We Offer:Flexible hybrid work arrangement: 2 days in the office and 3 days remote to maintain work-life balance.Relocation support: We offer a comprehensive relocation package, including accommodation in Ghent, for candidates moving from outside Belgium.A competitive salary with opportunities for career progression in a rapidly growing, international business.Health and life insurance, along with other comprehensive benefits to support your well-being.Access to professional development and training programs designed to help you advance your skills and career.A supportive team culture with regular team-building activities and the opportunity to work with a diverse and international team.Why Work With Us?This is an excellent opportunity to leverage your language skills and develop your career in the automotive industry. You will have the chance to work in a highly collaborative and supportive team, while benefiting from the flexibility of a hybrid work setup. Located in Ghent, Belgium, you'll enjoy living in one of Europe's most beautiful and culturally rich cities, all while contributing to the growth and success of a leading company in the industry.
#J-18808-Ljbffr
-
German & Czech Speaking Service Coordinator
hace 3 semanas
España Eco Plus Solutions Ab A tiempo completoAre you a detail-oriented and customer-focused professional with a passion for the automobile industry? Do you thrive in a hybrid work environment that combines the vibrancy of office interactions with the flexibility of remote work? If you're fluent in German and Czech, this could be the perfect opportunity for you Join our dynamic team as a German and...
-
German & Lithuanian Speaking Service Coordinator
hace 1 semana
España buscojobs España A tiempo completoAre you a motivated professional with strong communication skills and a passion for delivering excellent customer service? Do you speak fluent German and Lithuanian? If you're seeking a versatile role that offers both remote and in-office work, this could be the ideal opportunity for you! We are looking for a Service Coordinator to join our team in Ghent,...
-
German & Lithuanian Speaking Service Coordinator
hace 3 semanas
España Eco Plus Solutions Ab A tiempo completoAre you a motivated professional with strong communication skills and a passion for delivering excellent customer service? Do you speak fluent German and Lithuanian ? If you're seeking a versatile role that offers both remote and in-office work , this could be the ideal opportunity for you We are looking for a Service Coordinator to join our team in Ghent,...
-
German & Polish Speaking Service Coordinator
hace 3 semanas
España Eco Plus Solutions Ab A tiempo completoAre you a customer-oriented professional with a flair for communication and a passion for the automotive industry? Do you speak fluent German and Polish ? If you're looking for a dynamic career opportunity in an international setting, we have the perfect role for you We are currently seeking a Service Coordinator to join our team in Ghent , Belgium, with the...
-
German Speaking Customer Service
hace 3 semanas
España Cataloxy A tiempo completoOfertas de empleo German Speaking Customer Service - Banking onsitePublicada: 06.11.2024. Actual hasta: 20.11.2024German Speaking Customer Service - Banking onsite, MadridSalario: a convenirSummary informationPuesto: German Speaking Customer Service - Banking onsiteÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa:...
-
German Customer Support Consultant
hace 2 meses
España Work International A tiempo completoGerman-speaking Customer Support Consultant - (Work At Home) based in the Czech Republic Job description As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...
-
German speaking Event Coordinator
hace 2 semanas
España Language Matters A tiempo completoA German speaking Event Coordinator is urgently needed for a leading international events company. This is an exciting opportunity to join a growing multilingual team in London.The purpose of this vacancy is to support the logistics team via digital and live events, with database management, running CRM reports and providing general administrative support....
-
Czech-Speaking Sales Representative
hace 6 días
España Recruitment Direct A tiempo completoCzech-Speaking Sales RepresentativeLisbon, PortugalSalary: €1,060 gross per month with free accommodation (own room in shared housing), or €1,260 gross per month without accommodation.Contract Duration: 12 monthsCompany OverviewAre you passionate about online advertising and innovative technology? Join a global social media leader known for transforming...
-
German Speaking Customer Service Advisors
hace 2 semanas
España Recruitment Direct A tiempo completoGerman Speaking Customer Service Advisors – Banking Sector - RemoteRemote in GreeceSalary: €1250 gross per month + up to 10% performance bonus+ €100 per month UP Hellas + private medical insuranceOur client, a prominent financial institution, is seeking German-speaking Customer Service Advisors to join their team. This is an exciting opportunity to...
-
German speaking Customer Service Representative
hace 2 semanas
España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
-
España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
-
German Speaking Customer Service
hace 5 días
España Recruitment Direct A tiempo completoGerman Speaking Customer Service – Banking – onsiteMadrid, SpainGross salary €20,730 per year + 32 days holidaysPosition OverviewJoin a dedicated team in providing exceptional customer support to German-speaking banking clients. This role involves assisting customers via calls, emails, WhatsApp, and chat, and sharing information on innovative digital...
-
German Speaking Customer Advisor
hace 3 semanas
España Eco Plus Solutions Ab A tiempo completoAre you fluent in German and ready for a remote career in the dynamic automotive sector? Join us as a Remote German-Speaking Customer Advisor in Athens, Greece This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working remotely. No prior experience is required, making it...
-
German-Speaking Air Travel Consultants In Brno
hace 1 semana
España buscojobs España A tiempo completoExciting Opportunity: German-Speaking Air Travel Consultants in BrnoLocation: Brno, Czech RepublicWork Model: On-siteEmployment Type: Full-time (Part-time option after 6 months)Are you passionate about travel and customer service? We are looking for enthusiastic German-speaking Air Travel Consultants to join our dynamic team in Brno. This is your chance to...
-
Czech Speaking Trust and Safety Investigator
hace 2 semanas
España Recruitment Direct A tiempo completoCzech Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross salary can...
-
German Speaking Customer Advisor
hace 1 semana
España buscojobs España A tiempo completoAre you fluent in German and ready for a remote career in the dynamic automotive sector? Join us as a Remote German-Speaking Customer Advisor in Athens, Greece! This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working remotely. No prior experience is required, making it...
-
Customer Service Representative
hace 7 días
España Cataloxy A tiempo completoOfertas de empleo Customer Service Representative (German-speaking)TB01Salario: de 22€ por añoPublicada: 26.11.2024. Actual hasta: 11.12.2024Customer Service Representative (German-speaking)TB01, BarcelonaExperience the power of a game-changing career! Are you looking for what's next? We're a global technology and services leader that powers the brands of...
-
German-speaking Account Manager
hace 3 semanas
España German-World.com, Inc A tiempo completoWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office.Your RoleFull managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategyIdentify client needs with products and services and sell...
-
Order Management Coordinator
hace 4 semanas
España Abroad Experience A tiempo completoOrder Management Coordinator - German - Amsterdam AreaFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely...
-
Order Management Coordinator
hace 4 semanas
España Abroad Experience A tiempo completoOrder Management Coordinator - German - Amsterdam AreaFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts.Responsibilities/TasksThe Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely...
