Sales Assistant 40h Vacancy For La Roca
Hace 6 días
Madrid, España
Philipp Plein
Jornada completa
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About Philipp Plein:Philipp Plein is an international luxury brand known for its bold style, creative energy, and strong brand identity. With a global presence, the brand delivers a premium retail experience where product excellence, outstanding service, and strong client relationships are key.
Your mission:As a Sales Assistant in our flagship store, you will be a brand ambassador, delivering an outstanding luxury customer experience, building long-term relationships with local and international clients, and contributing to the overall store performance.
Key responsibilities
Deliver exceptional customer service and a personalized luxury experience.
Achieve individual and team targets (sales, UPT, ATV, conversion, etc.).
Acquire, retain, and follow up with clients through CRM (clienteling).
Master the sales ceremony: product storytelling, styling, cross-selling.
Maintain high standards in visual merchandising, tidiness, replenishment, and product care.
Support stock deliveries, inventory control, and daily operational tasks.
Contribute to a positive, proactive, service-driven team environment.
Must-have
requirements:
Minimum 3 years of sales experience (premium/luxury retail preferred).
Fluent English (mandatory).
Strong customer focus, excellent communication skills, proactive attitude.
Comfortable working with targets and high standards.
Nice to have:Flagship / high international traffic experience.
CRM/clienteling experience.
Additional languages (French, Italian, Arabic, Russian, etc.).
We offer
The opportunity to join an international luxury brand.
A dynamic, high-standard environment focused on service excellence.
Training, development and growth opportunities.
Compensation aligned with experience.
Your mission:As a Sales Assistant in our flagship store, you will be a brand ambassador, delivering an outstanding luxury customer experience, building long-term relationships with local and international clients, and contributing to the overall store performance.
Key responsibilities
Deliver exceptional customer service and a personalized luxury experience.
Achieve individual and team targets (sales, UPT, ATV, conversion, etc.).
Acquire, retain, and follow up with clients through CRM (clienteling).
Master the sales ceremony: product storytelling, styling, cross-selling.
Maintain high standards in visual merchandising, tidiness, replenishment, and product care.
Support stock deliveries, inventory control, and daily operational tasks.
Contribute to a positive, proactive, service-driven team environment.
Must-have
requirements:
Minimum 3 years of sales experience (premium/luxury retail preferred).
Fluent English (mandatory).
Strong customer focus, excellent communication skills, proactive attitude.
Comfortable working with targets and high standards.
Nice to have:Flagship / high international traffic experience.
CRM/clienteling experience.
Additional languages (French, Italian, Arabic, Russian, etc.).
We offer
The opportunity to join an international luxury brand.
A dynamic, high-standard environment focused on service excellence.
Training, development and growth opportunities.
Compensation aligned with experience.