Application Specialist IVD
hace 1 semana
El Application Specialist será responsable de proporcionar soporte técnico y asesoría experta en productos enfocados especialmente en microbiología. Trabajará estrechamente con los equipos de ventas y marketing para asegurar la implementación eficaz de las soluciones de diagnóstico, capacitar a los usuarios y asegurar su óptimo funcionamiento en laboratorios de diagnóstico clínico.Reportando a Dirección de Marketing, sus principales funciones serán:Soporte Técnico y Científico:Proporcionar soporte técnico especializado para el uso e interpretación de los productos del laboratorio clínico y microbiología.Responder y resolver consultas técnicas, ofreciendo soluciones efectivas para problemas relacionados con las aplicaciones de los productos.Formación y Asesoramiento:Realizar formaciones y demostraciones para clientes internos y externos en el uso de equipos y reactivos.Apoyar a los equipos de ventas mediante asesoramiento técnico durante las fases de pre-venta y post-venta.Implementación de Nuevos Productos:Colaborar en la implementación de nuevos productos, asegurando su correcta integración en los flujos de trabajo del laboratorio.Participar en la validación y optimización de protocolos de ensayo en laboratorios de hospitales, ajustando las metodologías según las necesidades de los clientes.Investigación y Desarrollo de Aplicaciones:Proporcionar retroalimentación sobre el desempeño de los productos y sugerir mejoras en las aplicaciones para optimizar los resultados diagnósticos.Mantenerse actualizado en las tendencias y avances en diagnóstico de tecnologías IVD.Relación con Clientes y Soporte Postventa:Desarrollar relaciones de confianza con clientes.Realizar visitas periódicas a los sitios de los clientes para verificar el correcto uso de los productos y recopilar comentarios sobre su desempeño.Requisitos:Formación superior en Ciencias: (Microbiología, Biología, Bioquímica, Ciencias Biomédicas o un campo relacionado). Se valorará contar con estudios de postgrado.Experiencia previa en un rol similar: muy valorable que sea dentro del sector de diagnóstico in vitro (IVD), con un enfoque específico en microbiología.Disponibilidad para viajar: entorno al 50%.Nivel alto de inglés: para conversación; otros idiomas serán valorados positivamente.Excelentes habilidades de comunicación para explicar conceptos técnicos a usuarios con diferentes niveles de experiencia.Habilidad para solucionar problemas de manera analítica y creativa.Capacidad para trabajar de forma independiente y en equipo, con un enfoque orientado al cliente.Se valorará experiencia previa o formación en Laboratorios clínicos, pudiendo demostrar el conocimiento de técnicas de microbiología o biología molecular.Permiso de conducir: tipo B.Laboratorio Europeo dedicado a producción y comercialización de productos de diagnóstico in-vitro, con I+D propia, más de 30 años de historia y oficinas en Baix Llobregat.Incorporación inmediata.Fijo + coche + beneficios sociales.Oficinas en Baix Llobregat (sin teletrabajo).Horario flexible.
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hace 2 días
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IT Application Specialist
hace 2 semanas
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