It Application Specialist
hace 1 semana
IT Application SpecialistPermanent contract / Marbella, SpainSommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of Hospitality. Our headquarters are based in Lausanne, Switzerland, with additional hubs in Marbella, Spain (Accounting) and London, UK (Enrolment, Marketing and Digital).You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.Education and Professional Qualification:Information Technology degree or similar qualification.Experience:At least 2 years of demonstrated experience in ServiceNow IT Service Management module configuration, administration and development, including but not limited to successful deployments as lead, or similar experience with another ITSM tool.Experience in implementing or managing ServiceNow Strategic Portfolio Management module a plus.Experience in application lifecycle management / release management.Working with multiple site locations and cultures.Experience in Project Management or Business Analysis in an international environment a plus.Knowledge and Skills:Excellent level of English and Spanish.ServiceNow certification a plus.Knowledge of ITIL processes, certification a plus.Experience using JavaScript, XML, and HTML a plus.High level of concern regarding customer satisfaction and benefits realization.Ability to work in a fast-paced environment while managing multiple tasks and maintaining a professional attitude.Ability to manage multiple priorities and meet deadlines.Ability to demonstrate a methodical approach for all tasks.Strong organizational and interpersonal skills such as: persistent, client-oriented, results-oriented and accountable.Good interpersonal and problem-solving skills along with attention to detail.Develop a sustainable, customer-focused environment to enhance and improve the quality of technology services used by the schools for the benefit of all Staff, Faculty and Students.Responsible for providing technical expertise in ServiceNow environment, take ownership of the platform in order to develop, maintain and monitor it in a scalable and agile environment.Application Management:Responsible for the management of day-to-day application lifecycle: demand, incidents and service requests, change & release management, major version upgrades coordination, platform configuration and administration.Collect, prioritize, coordinate, follow up and communicate the resolution of issues and implementation of application enhancement requests.Provide Subject Matter Expertise on issues or new developments.Lead projects / work with project teams to help implement internal systems and processes in the IT Service Management / Strategic Portfolio Management areas to meet evolving organizational needs.Ensure that functional and technical documentation is produced and maintained.Participate in fulfillers’ training about ServiceNow UI basics.Prepare test cases, execute tests and provide test reports, or coordinate User Acceptance Testing with other teams.Provide improvement opportunities that will simplify and optimise end users’ platform usage.Supplier Management:Liaise with suppliers on the following aspects: contracts, licences, support & maintenance hours, governance meetings.Monitor the respect of Service Level Agreements by the suppliers, if any.Coordinate the suppliers activities’ distribution and follow up.Collaboration & Communication:Work closely with platform Key Users to plan new developments and projects.Work with project teams to help implement internal systems and processes, and evaluate support needs as part of the projects requirements.Communicate effectively and in a timely manner, pursuing intra-team collaboration to ensure maximum capability of incident resolution and request fulfilment.Maintain a customer-oriented focus at all times.
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IT Application Specialist
hace 3 semanas
España Sommet Education A tiempo completoIT Application SpecialistPermanent contract / Marbella, SpainSommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of Hospitality....
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IT Application Specialist
hace 3 semanas
España Glion Institute A tiempo completoSommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of Hospitality. Our headquarters are based in Lausanne, Switzerland, with...
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LLP - IT Support specialist
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LLP - IT Support specialist
hace 1 mes
España DHL A tiempo completoIs IT your passion? Logistic is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...
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LLP - IT Support specialist
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IT Application Services Specialist
hace 1 mes
España Linde Portugal A tiempo completoLinde Portugal IT Application Services Specialist (m / f / d) Lisboa, Portugal req17585 What you will enjoy doing You will be managing and optimizing the overall Applications landscape in alignment with Company's strategy. Responsible for creating and maintaining up-to-date information related to Applications (SLA, CMDB, Inventory, and Risk Assessment) and...
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España Renewable Energy Grid Solutions A tiempo completoJob Description Summary As a Application Engineer, you will be responsible for managing and enhancing our suite of intranet applications that cover all functional domains within an electronics manufacturing plant. Your role will also involve delivering applications for Grid Automation DT projects globally. You will leverage your expertise in ASP.NET, Oracle...
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IT Application Support Analyst
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España BOARD Deutschland GmbH A tiempo completoAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...
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SAP Application Specialist FICO
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España buscojobs España A tiempo completoIT SAP Support Application ManagerLocation: Madrid, MadridTeam Mission:Our primary function is to lead and transform RHG’s IT Global Service Management function to contribute to the company’s 5-year plan strategy and beyond. We provide an agile, professional, efficient, and predictable Service Management function for the Radisson Hotel group with...
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España Werfen A tiempo completoOverview Post Date: December 15, Number: WEBWW Job Function: Sales Location: Barcelona, Country: Spain About the Position The Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a mixed role involving both sales and technical responsibilities. The main tasks include actively promoting and selling our products and solutions while monitoring the...
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España Zurich Insurance A tiempo completoThe purpose of the role is to provide independent and objective assessment of the design and operating effectiveness control environment, in accordance with Zurich ICIF Policy, and focus on the company’s Key Controls in the IT. To be responsible for allocated testing for the system components, processes, data and/or information technology environment....
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Sales Application Specialist
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España buscojobs España A tiempo completoThe Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a mixed role involving both sales and technical responsibilities. The main tasks include actively promoting and selling our products and solutions while monitoring the technical status of the instrumentation park, reagent stocks, and IT solutions. A special focus will be on the Central Lab...
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Application Specialist
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España Centiro A tiempo completoCentiro is a tech company that connects, empowers, and makes delivery networks available and smarter for marquee brands and market leaders. Centiro is a fast grower with 650+ colleagues in 8 countries. All types of goods get delivered on time in over 175 countries thanks to Centiro technology. Centiro has created a human-centric and award-winning culture and...