Head Of Customer Support
Hace 2 días
Barcelona, Cataluña, España
LABHOUSE
Jornada completa
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Labhouse is seeking a Head of Customer Support to lead and scale our support for mobile apps. You will own the entire function and act as the voice of the user, shaping product improvements through user feedback and data insights.
You will manage a 3-person team and work closely with Product and Engineering. This hands-on leadership role requires operational excellence, AI-driven automation, and a strong focus on customer experience.
You will manage a 3-person team and work closely with Product and Engineering. This hands-on leadership role requires operational excellence, AI-driven automation, and a strong focus on customer experience.