Customer Service Specialist – We'Re Hiring Arabic Speakers
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Why Join This Opportunity?Competitive salary packageRelocation support providedPaid training and structured onboardingCareer growth within an international organizationWork with digital advertising and social media solutionsDynamic, multicultural, and supportive work environmentGain valuable experience in the digital marketing industryKey InformationLocation:Lisbon, PortugalWork Model:On-siteSchedule:Rotating shifts, Monday–Sunday (24/7 operations)
Salary:
Competitive salary packageYour ResponsibilitiesDeliver outstanding customer support inArabic and Englishvia multiple communication channels.
Assist clients with advertising campaign-related inquiries and account support.
Troubleshoot customer issues and provide timely, effective solutions.
Support customers in optimizing their digital advertising experience.
Collaborate with internal teams to ensure a high-quality customer experience.
Maintain accurate records while meeting service quality standards.
RequirementsArabic:Native/C2 proficiency (Egyptian, Jordanian, or UAE dialects preferred).
English:B2/C1 proficiency or higher.
Experience inPaid Campaign Managementis required.
Degree inMarketingor a related field.
Previous experience inDigital Marketing .
Experience in aContact Centreor supporting anAdvertising Technologyproject is highly preferred.
Good understanding ofsocial media platformsanddigital advertising .
Excellent communication, problem-solving, and customer service skills.
Ability to work independently and collaboratively in a fast-paced environment.
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