Functional Support Analyst
hace 6 días
We’re still looking for talent… and we’d love for you to join our team For more than 25 years, UST has partnered with the world’s leading companies to create real impact through business transformation. Driven by technology, inspired by people, and guided by purpose, UST supports its clients from design to implementation. Together, with more than 30,000 employees across 30 countries, we build to create unlimited impact — reaching billions of lives in the process. Important note: This position requires relocation to Málaga, Spain. While the relocation is being arranged, the selected candidate will work remotely following Spanish business hours (CET). Once in Málaga, the role will be hybrid, combining on-site and remote work days. Key Responsibilities: · Provide 1st and 2nd line eTrading support, including incident management and resolution. · Support trading products such as Bonds (Credit/Govies), Inflation linked, and Swaps. · Manage user requests and resolve incidents in collaboration with team members, Service Managers, and relevant Development & Platform teams. · Offer functional and technical assistance to users. · Participate in problem management with Development & Platform teams to address recurring system issues. · Document incidents/requests and develop the knowledge database. Proactively monitor application integrity and performance, conduct morning health-checks, and post-deployment monitoring. · Assist in the application lifecycle, including project completion, testing, and resource tracking. · Remain involved throughout the analysis and development process to provide early feedback on usability and functionality of the feature being developed. Mandatory requirements: · Strong understanding of financial markets and products, particularly Fixed Income (FI). · Experience with ION Marketview Platform and TOMS. · Proven background in IT for capital markets and electronic trading workflows (D2D and D2C). · Extensive experience providing technical support for Fixed Income Desks within an Investment Bank. · Capable of working in a fast-paced, high-pressure environment supporting mission-critical applications. · Excellent client focus, analytical, problem-solving skills, and ability to handle pressure. At UST, we are committed to equal opportunity in our selection processes and do not discriminate on the basis of race, gender, disability, age, religion, sexual orientation, or nationality. If you’d like to learn more, don’t hesitate to apply — we’ll get in touch with you to share more details about the position. We’re looking forward to hearing from you
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