Senior B2b Saas Support Specialist
Hace 5 días
Madrid, España
Infinni
Jornada completa
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Infinni, a remote-first tech company empowering creators, seeks a Senior Customer Support Agent for its European team. You will handle English inquiries via Intercom, ensuring clear, timely resolutions and a high standard of service.
You report to the Support Team Lead and collaborate across squads to improve the customer experience. Candidates should have a Bachelor’s degree and 2+ years in B2B SaaS support, with Intercom or Zendesk familiarity.
You report to the Support Team Lead and collaborate across squads to improve the customer experience. Candidates should have a Bachelor’s degree and 2+ years in B2B SaaS support, with Intercom or Zendesk familiarity.