Head Of Customer Support – Scale Mobile Ux

We are looking for a Head of Customer Support to lead and scale customer support operations for mobile applications. This hands-on leadership role combines day-to-day operational ownership with close collaboration across Product and Engineering to turn user feedback into meaningful product improvements.ResponsibilitiesLead and develop a customer support team...

The role and the teamAs a Head of Customer Support (all genders), you'll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You'll own the vision, the roadmap and the results, from tNPS to SLA adherence.You'll work closely with Product, Engineering, Customer Success and other teams...

Labhouse is seeking a Head of Customer Support to lead and scale our support for mobile apps. You will own the entire function and act as the voice of the user, shaping product improvements through user feedback and data insights.You will manage a 3-person team and work closely with Product and Engineering. This hands-on leadership role requires operational...

Head of Support Excellence & Transformation Department: Customer Support Employment Type: Permanent Location: Madrid Reporting To: Christian Wolf Description About osapiens osapiens helps global companies build transparent, compliant, and sustainable supply chains. Our platform powers 2 500 + enterprise clients — from leading DAX and S&P 500 companies, to...

DescriptionThis is a group-level leadership role accountable for how Mondia runs: turning strategy into delivered outcomes, and doing so productively and cost-efficiently. Reporting to the COO, the Head of Operations owns the Group PMO, leads the delivery of the company’s strategic initiatives, and drives an AI-first operational excellence agenda that...

Wallapop, a Spain-based scale-up, invites an experienced Head of Customer Service to shape and lead our customer experience strategy. You will partner with Engineering, Product, Operations and Marketing to elevate CS for both C2C and Pro users.Balancing strategic vision with hands-on leadership, you will drive AI-enabled support, optimize processes, and...

About RoomPriceGenieFounded in 2017, RoomPriceGenie is dedicated to helping hoteliers around the globe achieve optimal pricing. We understand that many small hotels face challenges with digitalization, making their operations increasingly complex and often resulting in lost revenue. This is where we come in! We have developed a powerful solution that enables...

This is a group-level leadership role accountable for how Mondia runs: turning strategy into delivered outcomes, and doing so productively and cost-efficiently. Reporting to the COO, the Head of Operations owns the Group PMO, leads the delivery of the company's strategic initiatives, and drives an AI-first operational excellence agenda that measurably...

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model.Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of SocialPoint).We operate at the intersection of mobile technology, AI, and product-driven growth, with a strong focus...