Senior Revenue Operations Analyst

Hace 2 días

Madrid, España Gong Jornada completa

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The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong’s commission engineYou will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales LeadershipThis is a builder seat: you’ll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platformOwn the monthly commissions process end to end: data prep, crediting, calculations, review, and payoutHit monthly and quarter-end close deadlines with Finance, with clean audit trailsMaintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance)Triage and resolve commission inquiries and disputes quickly and consistentlyRun exception requests through the governance process: document the ask, size the impact, secure approvals, and log the decisionFlag recurring exceptions as plan-design or process issues, not one-off fixesDeliver attainment, payout, and cost-of-sales reporting at the rep, manager, and segment levelModel proposed plan changes (rates, accelerators, kickers, gates, quota) and quantify cost, earnings distribution, and behavioral impactSupport annual planning with plan-cost forecasts and scenario analysis for the GTM Comp Leader, Finance, and Sales LeadershipAdminister plan configuration, rates, quotas, and crediting rules in the ICM tool ( CaptivateIQ, Everstage, Varicent)Support the upcoming ICM platform migration: requirements, plan logic documentation, testing, and parallel runsReduce manual workarounds and spreadsheet dependencies over timeMaintain plan documents, policies, and process documentation as the single source of truthExplain comp mechanics clearly to reps and managers, in writing and livePartner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp processBenefitsMental health support resourcesWork from home stipendGenerous vacation daysQuarterly recharge company shutdownsParental leaveEmployee equityCommuter & parking benefitsRetirement savingsTraining & development programsEmployee resource groupsMentorship opportunitiesFlexible wellness fundStrong Salesforce data fluency; SQL/Snowflake a plusHands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar)Based in NYC or Lehi, UTExposure to ASC 606 commission capitalization and Finance close a plusDetail-oriented under deadline pressure; clear, simple communicator with the fieldWorking knowledge of SaaS comp mechanics: quota, accelerators, gates, kickers, ramps, clawbacks3-5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred)Advanced Excel / Google Sheets: scenario models, lookups, pivots, clean model structure others can audit

Senior Revenue Operations Analyst

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Senior Revenue Operations Analyst

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