Senior Workplace Experience Specialist
hace 1 mes
At Preply, we are unlocking human potential through learning.
We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.
Meet the team
The Workplace team is dedicated to offering a world-class onsite hub experience to ensure a productive and engaging atmosphere. They also focus on fostering a strong company culture to improve employee engagement across the organization, leading initiatives such as space planning, well-being, and company events.
What you'll be doing:
Office Operations Management:
- You will oversee daily office operations of our Barcelona Hub and ensure smooth operations, managing any operational challenges.
- Manage Jira tickets related to office requests.
- Manage access in liaison with the landlord.
- Be the main point of contact for the landlord.
- Manage office supplies, equipment, and inventory.
- Implement and maintain office policies and procedures.
- Set up and manage all processes related to facility management, cleaning, access management, onboarding, offboarding, and events in liaison with our IT, People Operations, Community, and Hospitality teams.
Food and Beverage Program Management:
- Support our Hospitality team to develop and manage the office's food and beverage program, including daily operations, vendor relationships, and budget oversight.
- Support our Community and event manager to manage special catering requests for events and meetings.
Internal Communications:
- Manage all office-related communication with our employees working from the offices via Slack.
Facility and Cleaning Services Coordination:
- Ensure the office facilities are well-maintained, and any issues are promptly addressed in liaison with the landlord.
- Oversee cleaning services to maintain a clean and hygienic office environment.
- Schedule and supervise regular maintenance and repairs.
Event and Community Initiatives:
- Plan and execute office events and community-building activities in collaboration with the Community and Event Specialist.
- Foster a vibrant office culture through regular social, professional development, and wellness events.
Onsite Onboarding and Employee Support:
- Support new hire onboarding processes, ensuring a welcoming and outstanding experience for new employees.
- Manage weekly onboarding tours through our office building.
- Act as a point of contact for new employee inquiries and issues related to the workplace.
Health, Safety, and Employee Wellbeing:
- Implement and maintain health and safety protocols in compliance with local regulations.
- Promote employee wellbeing through initiatives such as wellness programs, ergonomic assessments, and mental health resources in liaison with our People Operations team.
What you need to succeed:
- Fluency in English and Spanish.
- Bachelor's degree in Business Administration, Facilities Management, Hospitality, or a related field is ideal.
- At least 5 years of experience in office management, facilities coordination, or a similar role, preferably in a large office setting.
- Experience using office management software like Zoom Workspaces, Omnea, Jira, Confluence, and Slack.
- Experience with Office management systems (BIM) to manage the settings of the BIM together with the landlord (light and AC programming, sun shades, etc).
- Spanish Health & Safety regulations knowledge.
- Experience in event planning and community engagement.
- Strong organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Leadership experience would be preferred.
- Supplier Management and negotiation skills.
- Experience in process management.
Why you'll love it at Preply:
- An open, collaborative, dynamic and diverse culture;
- A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;
- A competitive financial package with equity, leave allowance and health insurance;
- Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub
- Access to free mental health support platforms;
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
- The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting).
Our Principles
- Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
- We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
- Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
- Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
- Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
- Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
- Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
- Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
- Challenge, disagree and commit - We value open and candid communication, even when we don't fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
- One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.
Diversity, Equity, and Inclusion
Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.
Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class.
#LI-O
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