Join Us as a German-Speaking Technical Support Advisor in Barcelona
hace 1 día
Overview Join Us as a German-Speaking Technical Support Advisor in Barcelona Are you passionate about IT support and fluent in German? We are seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our self-service portal. You will play a key role in troubleshooting IT issues, supporting system operations, and collaborating with 2nd-level support teams to resolve complex technical matters. Responsibilities Provide 1st-level IT support to client employees, addressing issues through various channels and ensuring timely resolution Perform root cause analysis and troubleshoot issues using phone or remote access tools Track and categorize IT tickets, prioritize requests, and provide updates using the ITSM system Deliver high first-resolution rates by leveraging knowledge databases and collaborating with the clients extended support teams Qualifications Languages: C2-level German and advanced English proficiency Experience: 1+ years in IT support (1st or 2nd level), ideally in a large organization Technical Skills: Solid understanding of Windows 10, Office 365, and MS Teams, with troubleshooting experience for both hardware and software Soft Skills: Strong analytical approach, attention to detail, and a high sense of responsibility Tools: Familiarity with ITSM ticket systems (ServiceNow experience is a plus) Additional: ITIL V4 knowledge is a plus; motivated to grow technical and interpersonal skills What's in It for You? Competitive Remuneration: Based on experience and performance Full Training Program: Comprehensive onboarding to get you fully equipped for the role Career Development: Access to career programs, specialized courses, and even language classes Supportive Team Environment: Join a dynamic and friendly team with a focus on growth Prime Location: Modern office in the heart of Barcelona Flexible Work Schedule: Monday-Sunday, 09:00 AM - 06:00 PM (39-hour week) Ready to take your IT career to new heights? Apply today and be a part of our global team #J-18808-Ljbffr
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barcelona, España Cross Border Talents A tiempo completoOverview Join Us as a German-Speaking Technical Support Advisor in Barcelona! Are you passionate about IT support and fluent in German? We are seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our self-service portal. You will play a key role in troubleshooting IT issues, supporting system...
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Barcelona, España Cross Border Talents A tiempo completoOverviewSolicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.Join Us as a German-Speaking Technical Support Advisor in Barcelona!Are you passionate about IT support and fluent in German? We are seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone,...
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Barcelona, España Cross Border Talents A tiempo completoGerman Technical Customer Support Advisor in Barcelona Job Openings German Technical Customer Support Advisor in Barcelona About the job German Technical Customer Support Advisor in Barcelona Step into the Role of a Technical Customer Support Specialist! Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic...
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German-Speaking Tech Support Advisor
hace 3 días
barcelona, España Convergys A tiempo completoAn international technology services company in Barcelona is seeking a Technical Support Advisor (German-speaking) to handle inquiries and troubleshoot issues. This role involves educating customers and maintaining accurate records while providing excellent service. Ideal candidates will have a strong customer service background and proficiency in both...
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barcelona, España Cross Border Talents A tiempo completoGerman IT Customer Support Advisor in Barcelona About the job German IT Customer Support Advisor in Barcelona Step into the Role of a Technical Customer Support Specialist! Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for! About Us: We’re committed...
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Barcelona, España Cross Border Talents A tiempo completoGerman IT Customer Support Advisor in Barcelona About the job German IT Customer Support Advisor in Barcelona Step into the Role of a Technical Customer Support Specialist! Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for! About Us: We’re committed...
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barcelona, España CBT A tiempo completoBarcelona (Onsite) - German-Speaking Technical Support Job Openings Barcelona (Onsite) - German-Speaking Technical Support About the job Barcelona (Onsite) - German-Speaking Technical Support Job Description: German-Speaking Technical Support Location: Málaga, SpainPosition: On-siteWorking Hours: Rotative shifts (Monday to Sunday, 9:00 AM - 6:00 PM, 39...
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German-Speaking Tech Support Advisor
hace 1 día
Barcelona, España Convergys A tiempo completoAn international technology services company in Barcelona is seeking a Technical Support Advisor (German-speaking) to handle inquiries and troubleshoot issues. This role involves educating customers and maintaining accurate records while providing excellent service. Ideal candidates will have a strong customer service background and proficiency in both...
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Technical Support Advisor
hace 1 día
Barcelona, España Convergys A tiempo completoTechnical Support Advisor (German - speaking) On-site MA05 page is loaded## Technical Support Advisor (German - speaking) On-site MA05locations: ESP Barcelona - C/ de la Selva de Mar, 129posted on: Posted Yesterdayjob requisition id: R Job Title:Technical Support Advisor (German - speaking) On-site MA05Job Description**Experience the power of a game-changing...
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German speaking Technical Support Advisor
hace 1 semana
Barcelona, España Velenosi&Meredith A tiempo completoWe are looking for a dedicated German Technical Support Advisor to join our team. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction while resolving any issues they may encounter with our products or services. Key Responsibilities: Customer Assistance: Respond to customer inquiries...
