Lenovo Customer Care Executive
hace 2 semanas
Do you know Lenovo? The name of the global technology leader, advancing the future with innovative PCs, smart devices, and cloud solutions. Join an inclusive, forward-thinking team that values diverse perspectives, champions bold ideas, and empowers each team member to make a meaningful impact worldwide. If you're fluent in Dutch, feeling comfortable working in English, passionate about helping people, and up for a new challenge, this might be your perfect role.What you will AchieveAs a Customer Care Executive, you'll manage customer issues from start to finish, working with customers and internal teams to resolve claims promptly and professionally. This role centers on building strong relationships and understanding client needs, especially in escalated cases. Your goal is to deliver outstanding service and help us meet key performance targets.What is your mission?Support Lenovo Customers: Handle incoming cases from VIP customers, primarily through email and in some situations making outbound calls may also be necessary.Problem-Solve: Use cutting-edge Lenovo tools to guide customers through case resolution, and work with your teammates to crack tricky cases.Be Empathetic: Connect with customers from all backgrounds, ensuring everyone feels heard and valued.Reliability: Ability to work within the set deadlines and comply with SLAs and get in touch with customer over the phone from time to time.Team Collaboration: Work together to hit personal and team goals in an environment where your unique perspective is always appreciated.To be a Brand Ambassador: Be a Lenovo expert - sharing knowledge about their awesome products and reflecting Lenovo's commitment to innovation and inclusivity.RequirementsWhat do we look for?Fluent Dutch Language: You're confident communicating in Dutch Language, both written and spoken.English Communication: You'll be working with an international team, so you need to be comfortable in English tooGreat Communication Skills: with a focus on customer interactions.Customer-First Mindset: You love helping people and solving problems, whether it's over the phone or by email.Skilled at managing complex situations: that involve multiple teams to keep customers satisfied.Tech-Savvy: You're comfortable with MS Office and can pick up new tools quickly.Organised & Motivated: Even when things get busy, you stay organised and keep delivering quality service.Ability to stay calm: and handle high-pressure situations, especially with sensitive cases (like social media, executive escalations, and legal cases).Location & Eligibility: Be eligible to work in Slovakia, office is in Bratislava.BenefitsWhat we offerStarting date: ASAPContract Type: PermanentWorking schedule: Full-Time (40 hours per week), 5 days per weekWorking hours: Monday - Friday from 9 am to 6 pm.Highly competitive base salary of €21,000 per annum in addition to:6,23€/day meal voucher (124 €/month).Commuting allowance of €50 per month (€600 per annum).Monthly incentives based on performance up to €175Relocation Package or Sign-On Bonus: €600Paid 5 extra days (contingency days) per annum in case of emergencies and short-term absences.Hybrid working model in an outstanding work location and facilities in our brand-new offices in Bratislava.Fully paid training that optimally prepares you for your job - 2 weeks duration (office-based).Extra Perks:Chill-Out Zone: Take a break with table soccer, table tennis, or even a gaming consoleMultisport Card: Stay active with access to various sports facilities.Employee Assistance Program: Free, confidential support on personal or work-related issues.Office Snacks & Drinks: Free hot/cold drinks, plus snacks or fruits to keep you going.Referral Bonus: Refer a friend and get a bonusProfessional Development: Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.Engagement & Inclusion: Join best-in-class employee engagement programs that make you feel valued.About usAt CPM, we believe in fostering a culture of care, curiosity, and achieving together. This isn't just a slogan - it's reflected in the incredible opportunities we offer, how we do our work and the way we interact among each other, with customers and clients.CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.#WeCare #WeAreCurious #WeAchieveTogether
#J-18808-Ljbffr
-
Lenovo Customer Care Executive
hace 2 semanas
España CPM International A tiempo completoDo you know Lenovo? The name of the global technology leader, advancing the future with innovative PCs, smart devices, and cloud solutions. Join an inclusive, forward-thinking team that values diverse perspectives, champions bold ideas, and empowers each team member to make a meaningful impact worldwide. If you're fluent in Dutch, feeling comfortable working...
-
Lenovo Customer Care Executive
hace 1 mes
España CPM International A tiempo completoAre you a tech-savvy problem-solver looking for an exciting opportunity to kickstart your career in technical support? Do you thrive in fast-paced environments and enjoy helping people navigate complex technology issues? If so, an amazing opportunity has arisen to join our new client LENOVO!What you will AchieveThe Customer Care Executive is responsible for...
-
Solutions & Services Executive - Global Accounts
hace 4 semanas
España Lenovo A tiempo completoGeneral Information Req # WD00075006 Career area: Sales Country/Region: Spain State: Madrid City: Madrid Date: Thursday, November 14, 2024 Working time: Full-time Additional Locations: SpainWhy Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse,...
-
Customer Care Executive
hace 2 meses
España Iglu.Com A tiempo completoWe have an exciting opportunity for a Customer Care Executive to join our team here at Iglu. Working within the Customer Care department you will ensure that our high levels of customer service are maintained. As our Customer Care Executive you will handle calls and emails from customers once their booking is completed and will deal with any additions and...
-
Spain Consumer Manager
hace 1 mes
España Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
-
Customer Care Executive
hace 1 mes
España Spry Finance A tiempo completoSpry Finance is part of the Irish-owned Seniors Money International group with over fifteen years of experience with providing Lifetime Loans to customers across the globe, including Ireland, Spain, Australia and New Zealand.Our ValuesResponsible – We are careful and ethical in the way we conduct ourselves and our business. We take a prudent approach that...
-
CRM eComm
hace 1 mes
España Lenovo A tiempo completoGeneral Information Req # WD00070348 Career area: Marketing Country/Region: Spain State: Madrid City: Madrid Date: Monday, October 14, 2024 Working time: Full-time Additional Locations: - Poland - Mazowieckie - Warsaw - France - Hauts-de-Seine - Rueil-Malmaison - Italy - Milano - San Felice Segrate Why Work at Lenovo We are Lenovo. We do what we say....
-
EMEA Sustainability Success Manager – International Markets
hace 2 semanas
España Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC...
-
EMEA Sustainability Success Manager – International Markets
hace 2 semanas
España Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC...
-
European Sales Graduate Program
hace 3 semanas
España Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC...
-
Sales Operations Specialist
hace 1 mes
España Lenovo A tiempo completoGeneral Information Req # WD00074547 Career area: Sales Support Country/Region: Spain State: Barcelona City: Barcelona Date: Tuesday, November 5, 2024 Working time: Full-time Additional Locations : - Spain - Barcelona - Barcelona Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57...
-
España Lenovo A tiempo completoGeneral Information Req # WD00072953 Career area: Sales Country/Region: Spain State: Barcelona City: Barcelona Date: Wednesday, October 23, 2024 Working time: Full-time Additional Locations : - Spain - Barcelona - Barcelona Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion...
-
Registered Nurse For Complex Care
hace 2 meses
España Bluebird Care A tiempo completoJoin our dedicated team at Bluebird Care North Somerset, where we provide high-quality, personalized care to individuals with complex health needs in the comfort of their own homes. We pride ourselves on delivering compassionate, person-centered care that enhances the quality of life for our customers. We are seeking a skilled and compassionate Registered...
-
España Lenovo A tiempo completo* United Kingdom - Glasgow City - Glasgow* Germany - Hesse - Frankfurt* United Kingdom - Hampshire - Farnborough* Spain - Madrid - MadridWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of...
-
Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. What makes us different We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to complex...
-
Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoBluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...
-
Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoBluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...
-
Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
-
Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
-
Care Assistant
hace 1 mes
España Bluebird Care A tiempo completoBluebird Care Bristol is an incredibly supportive and rewarding company. We pride ourselves in providing our customers with compassionate, person-centred support. Working for us, you can expect a friendly, warm and welcoming environment, whether you are working with another Care Assistant on shift, or popping to the office for your monthly supervision. We...
