Remote Network Support Engineer

Hace 2 días

Madrid, España Rentokil Initial Group Jornada completa
NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to provide remote technical support to clients and resolve incidents. This entry-level role focuses on diagnosing issues, following defined procedures, and restoring services while maintaining SLA adherence.
You will operate in a remote environment, coordinating with clients and suppliers, and leveraging knowledge articles to ensure efficient incident resolution and documentation across portals and tickets.