Remote Network Support Engineer
Hace 2 días
Madrid, España
Rentokil Initial Group
Jornada completa
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NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to provide remote technical support to clients and resolve incidents. This entry-level role focuses on diagnosing issues, following defined procedures, and restoring services while maintaining SLA adherence.
You will operate in a remote environment, coordinating with clients and suppliers, and leveraging knowledge articles to ensure efficient incident resolution and documentation across portals and tickets.
You will operate in a remote environment, coordinating with clients and suppliers, and leveraging knowledge articles to ensure efficient incident resolution and documentation across portals and tickets.