Head Of Customer Insights

In Spain.Accountabilities Develop and execute a comprehensive customer success strategy aligned with overall business objectives, focusing on retention, satisfaction, and product adoption.Lead, coach, and mentor Customer Success leaders and regional teams, fostering a high-performance, customer-centric culture.Optimize systems, processes, and operational...

The role and the team As a Head of Customer Support (all genders), you'll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You'll own the vision, the roadmap and the results, from t NPS to SLA adherence. You'll work closely with Product, Engineering, Customer Success and other...

Join to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are you ready to lead a Customer Service team undergoing a major transformation and take full ownership of delivering an outstanding customer experience nationwide? Do you enjoy managing teams, optimizing processes, and driving customer satisfaction in a dynamic...

Buscamos talento para la posición de Head of Customer Success para sumarse a un potente proyecto SaaS B2B en pleno proceso de crecimiento y expansión internacional. Ubicación: Madrid (disponibilidad para viajar). Apertura y desarrollo de la estrategia global de Customer Success, asegurando una experiencia de cliente escalable y orientada a la generación...

Overview In this role you will lead the Customer Intelligence strategy to unlock value from customer data across the lifecycle, enabling data-driven decisions that boost retention, engagement and growth in LatAm. You will build advanced analytics capabilities, identify churn drivers and opportunities, and translate insights into actions for sustainable...

Buscamos talento para la posición de Head of Customer Success para sumarse a un potente proyecto SaaS B2B en pleno proceso de crecimiento y expansión internacional. Ubicación: Madrid (disponibilidad para viajar). Apertura y desarrollo de la estrategia global de Customer Success, asegurando una experiencia de cliente escalable y orientada a la...

Somos TaxDown. Somos la manera más extraordinaria y segura de hacer tus impuestos. Hoy nuestra plataforma digital ayuda a más de 800 mil taxers en España y México, y desde 2019 hemos ayudado a sus familias a ahorrar más de €50M con deducciones, beneficios fiscales y consejos de nuestros expertos.Buscamos a un Head of Customer Support obsesionado con...

Estamos en la búsqueda de un Head of Customer Success Manager (H/M) !Nuestro cliente, empresa internacional tecnológica está creciendo!Y desde Selecta Digital estamos ayudándole a promover el mejor talento para su equipo.El objetivo de la posición es ser el responsable sobre la estrategia postventa, liderazgo del equipo de Customer Succes y la relación...

About PillarPillar was founded in ****.Today, we are 90+ people, serve ****+ customers, raised €15.2 M (pre-seed and seed round) and are expanding internationally.We are building the financial operating system for construction: bringing AI, automation and modern software to an enormous industry still full of slow, fragmented processes.We are looking for a...