Customer Service Hub Manager
Hace 3 días
Barcelona, Cataluña, España
Coty SA
Jornada completa
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Coty is seeking a Customer Service Manager (Hub) to oversee day-to-day operations across multiple markets, drive customer-centricity, optimize team performance, and ensure SLA compliance. You will lead continuous improvement initiatives aligned with strategic goals and report to the VP Global Customer Service.
The role requires a degree in Business or related field, experience in customer service leadership, SAP and Power BI expertise, and excellent English and French communication.
The role requires a degree in Business or related field, experience in customer service leadership, SAP and Power BI expertise, and excellent English and French communication.