Customer Service Hub Manager

Hace 3 días

Barcelona, Cataluña, España Coty SA Jornada completa
Coty is seeking a Customer Service Manager (Hub) to oversee day-to-day operations across multiple markets, drive customer-centricity, optimize team performance, and ensure SLA compliance. You will lead continuous improvement initiatives aligned with strategic goals and report to the VP Global Customer Service.
The role requires a degree in Business or related field, experience in customer service leadership, SAP and Power BI expertise, and excellent English and French communication.