System Operations Senior Consultant
hace 5 días
The life sciences industry plays a significant role in advancing healthcare and improving the quality of life – in many cases, saving millions of lives globally. At BASE life science, this is the motivation for everything we do, aimed at pushing boundaries, seeking excellence, and making a lasting difference through consulting expertise and data-driven solutions.Who is BASE life science?Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry.From our headquarters in Denmark and offices in France, Germany, Italy, Spain, Switzerland, the United Kingdom, and the United States of America, we serve customers across the globe. With a deep understanding of the life sciences industry, we work hand in hand with customers to identify, develop, and implement strategic initiatives that drive growth, efficiency, and overall success through tailored solutions.Our partnership with industry-leading solution providers, including Veeva, Salesforce, IQVIA, Benchling, and MediSpend ensures that our clients harness the full potential of the most innovative solutions on the market.About the roleWe are seeking a highly skilled IT Senior Consultant with expertise in the Pharmaceutical and/or Med Tech industry to join our System Operations team as Veeva Configuration Specialist. The successful candidate will be responsible for providing post-implementation consultancy, designing, implementing and supporting technology solutions, L2 support, and ensuring optimal performance of critical IT systems such as Veeva Vaults (Regulatory, Safety, Clinical, Quality). This role requires a deep understanding of pharmaceutical and medical device processes, regulatory requirements, and advanced IT knowledge to support our business objectives and optimize our IT infrastructure.As a Senior Consultant your responsibilities include:Provide expert advice and support post-implementation of GxP IT systems, ensuring they align with business goals and regulatory requirements.Offer L2 support for Veeva Vault applications and other critical IT systems, resolving complex issues promptly.Develop and maintain documentation for IT processes and systems.Conduct thorough assessments to identify system inefficiencies and recommend improvements.Lead initiatives to optimize IT solutions, ensuring they meet evolving business and regulatory needs.Stay updated with the latest advancements in IT, pharmaceuticals and medical devices.Work closely with Business stakeholders to refine the backlog and complete risk and impact assessments.Implement and maintain configuration procedures that ensure security and data integrity.Capacity to help business evaluate and report on change outcomes.Oversee the change and release management processes.We offer this position in Spain.What makes you the best person for this job?The ideal candidate for the System Operations Consultant position is an experienced IT professional with a robust background in managing Veeva systems or similar data management systems.They are adept at troubleshooting complex issues, providing expert post-implementation support, and optimizing Veeva systems to enhance business operations. Excellent problem-solving skills, strong communication abilities, and the capacity to collaborate effectively with cross-functional teams is essential. Certifications in IT and project management, along with a proactive approach to continuous improvement and innovation, complete the profile of the ideal candidate.On top of this, you have the following competences:Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.5 years experiences with cloud computing, customer interaction and data analytics in a pharma or medical device context.Exceptional communication and interpersonal skills.Strong verbal and written communication skills in English.Proficiency in IT systems, with at least 5 years experiences in Veeva R&D systems.Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.Strong sense of responsibility to complete task under time constraints.It will be a plus if you have these additional capabilities:Foreign language knowledge (in addition to English).Proven experience as an IT consultant, preferably in the pharmaceutical or medical device industry (GxP).Strong project management skills with a track record of delivering successful IT projects, preferably with some Agile experience.Best practices in IT service management (ITIL).Veeva certification in platform admin, quality, regulatory and/or clinical applicationsWhat makes us the best employer for you?BASE life science has been recognized as an outstanding workplace, earning us the Great Place To Work certification in Denmark, France, Germany, Italy, Spain, Switzerland, and the United Kingdom.We are proud to represent 35+ nationalities among our colleagues, and firmly believe in the power of diverse perspectives and characteristics to drive truly innovative solutions and achieving excellence.At the heart of our organization lies a foundation grounded in five core values: team spirit, trust, openness, ambition, and execution. We cultivate an environment that champions flexibility, placing confidence in our employees to successfully complete tasks while upholding a healthy work-life balance. Additionally, we place significance in cross-functional collaboration, where niche skills and specialisms are valued and challenging the status quo is encouraged.Additionally, we offer you:Health insuranceRemote work friendlinessOngoing learning and developmentFlexible schedules to fit your work to your routineContributions to physical, social, and emotional healthHome office setup with laptop and other electronic devicesThe chance to help make a difference for patients around the worldInterested?If you find this position intriguing, don’t delay—submit your application in English at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application.
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