Gestor/A Banca Personal

Hace 2 días

Madrid, España CaixaBank, S.A Jornada completa
LocationALGETE, MD, ES, 28110ResponsibilitiesMarketing of products and services aimed at achieving the results and meeting commercial targets.
Offer improved customer service by means of increased contactability and greater specialisation.
Improve customer experience by adapting to their preferred channel and moment of contact.
Anticipate and be proactive in terms of the customers\ ' current and future needs.
Be a team player working towards the achievement of common goals.
Promote good business practices and collaborate towards their achievement.
Perseverance, initiative, commitment and team work.
Ability for relational sales and customer approach.
Command of the digital services aimed at helping and accompanying the customers in their digital operations.
Command of the portfolio of products and services.
What do

we offer
?Job profileDeep knowledge of clients and economic sectors, specialized in banking products and services. Ability to anticipate business opportunities, manage client portfolios, and ensure regulatory compliance, offering personalized and high-quality financial advice.
SkillsHARD SKILLSCUSTOMER SERVICE QUALITYCOMMERCIAL SYSTEMATICSCUSTOMER RELATIONSHIP MODELBANKING AND/OR FINANCIAL PRODUCTS AND SERVICESCLOSING SALES, NEGOTIATION AND AGREEMENTSCOMMERCIAL MANAGEMENT AND CLIENT PORTFOLIOOPERATIONS, RISK, AND SECURITIES POLICIES AND PROCEDURESFINANCIAL ADVICEKNOWLEDGE OF CUSTOMERS AND SECTORSPRODUCT COMBINATION-BASED SALESTAX STANDARDS AND REGULATIONSSENIOR PRODUCTS AND SERVICESANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIESCOMMERCIAL TOOLSINTERNAL REGULATIONS AND PROCEDURES AGAINST MONEY LAUNDERINGFINANCIAL ENVIRONMENTAI LITERACYSOFT SKILLSALLIANCES – COMMUNICATIONHUMANISM – COMMUNICATION AND EMPATHYALLIANCES – COLLABORATION AND TRANSVERSALITYALLIANCES – INFLUENCEALLIANCES – CUSTOMER ORIENTATIONHUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIPANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT