German-Speaking CX Team Lead
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Quince in Barcelona is seeking a German‑bilingual Customer Service Team Manager to build and lead our founding German CX team, based at our Center of Excellence in Barcelona on a hybrid schedule. This hands‑on leadership role is responsible for standing up and scaling a high‑performing CX team that delivers consistently exceptional customer experiences across all channels for German-speaking customers.
You will hire, coach, and develop frontline German-speaking CX Specialists while collaborating