IT Service Management Leader
hace 2 meses
IndefinidoÚnete a Inetum para participar en la transformación tecnológica y digital de las principales organizaciones nacionales e internacionales. Estamos comprometidos con generar un impacto positivo en nuestros clientes, sus procesos y tecnología, pero también en ti.Por ello, buscamos un/a profesional con experiencia en IT Service Management, que tenga la capacidad de gestionar incidentes y demandas de manera eficiente, trabajando en estrecha colaboración con equipos de TI y operaciones para asegurar la resolución ágil de problemas.Será responsable de supervisar y priorizar los incidentes, escalando aquellos de alta prioridad y coordinando a los equipos necesarios para su resolución. Además, se encargará personalmente de los incidentes de menor prioridad, asegurando que sean gestionados por los equipos adecuados y manteniendo una comunicación clara y efectiva con los socios sobre el progreso y las acciones correctivas tomadas.Este rol también requiere la gestión del portafolio de demandas de evolución (DME) y el presupuesto asignado. El candidato ideal se encargará de coordinar la entrega y seguimiento de estas evoluciones, garantizando que las solicitudes de los socios sean atendidas y que los recursos financieros se utilicen de manera óptima.La comunicación es fundamental en este puesto. Se deberá proporcionar informes diarios sobre los flujos críticos de datos, alertando a los socios en caso de problemas, así como informarles sobre cualquier cambio de TI que pueda impactarlos. Además, será responsable de entregar informes detallados post-incidente y realizar reportes mensuales que reflejen el estado de los servicios.En cuanto a los acuerdos de nivel de servicio (SLA), será su responsabilidad monitorear su cumplimiento, participando activamente en comités y grupos de trabajo dedicados a la resolución de incidentes. Esto garantizará que los compromisos con los socios se mantengan, fortaleciendo la relación y la confianza entre ambas partes.RequisitosExperiencia en la gestión de servicios de TI y operaciones de ciberseguridad.Capacidad de liderazgo para coordinar equipos y múltiples partes interesadas.Sólido conocimiento en la gestión de incidentes de alta prioridad y el uso de herramientas especializadas.Habilidades de Negocio: Relación Negocio/TI. Conocimientos de TI. Riesgo TI y Ciberseguridad.Si eres una persona proactiva, con habilidades de liderazgo y una fuerte orientación a la resolución de problemas, te invitamos a unirte a nuestro equipo y ser parte de la protección de nuestros activos digitales.
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IT Service Management
hace 4 semanas
España Nestlé SA A tiempo completoWe are looking for an IT Operations Specialist in IT Service Management.Position SnapshotType of Contract: PermanentType of work: HybridWork Language: Fluent Business EnglishPosition SummaryIT Service Excellence Operations Specialist is primarily responsible for regional IT Service Management practices and processes. This will have an initial focus on the...
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Expert IT Service Continuity Management
hace 1 semana
España Allianz Popular SL. A tiempo completoAllianz Technology is the Service Provider for Allianz Group IT which safeguards and steers the evolvement of IT, and ensures that Information risks impacting business objectives are identified and properly addressed. We establish & perform the necessary steering in the Group via a global IT and IS Governance and the Group IT Operating Model develop, drive,...
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IT Service Management Engineer
hace 2 meses
España Lastminute Group A tiempo completoJob DescriptionAn exciting new opportunity in our IT Service Management Team dedicated to provide governance on incidents and changes.ITSM team is a cross-functional and key figure, embedded in the Tech Department, but working closely with almost all Company Departments, such as Product and Development, Customer Operation, Legal and DPO, Finance, and...
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Business Analyst
hace 2 semanas
España Schwarz IT KG A tiempo completoBusiness Analyst - IT-Service Management - ServiceNow (m/f/d)Location: Barcelona, ESDepartment: IT - Service and SupportLevel: Experienced professionalsReference number: 44337Join Schwarz Global Services Barcelona - IT Hub of Europe's Largest Retail Group.At Schwarz Global Services Barcelona, we provide high value IT services for the entire Schwarz Group,...
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IT Service Management Leader
hace 3 semanas
España Inetum A tiempo completoIndefinidoÚnete a Inetum para participar en la transformación tecnológica y digital de las principales organizaciones nacionales e internacionales. Estamos comprometidos con generar un impacto positivo en nuestros clientes, sus procesos y tecnología, pero también en ti.Buscamos un/a profesional con experiencia en IT Service Management, que tenga la...
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IT Service Manager
hace 2 semanas
España Novartis Farmacéutica A tiempo completoIT Service Manager - Salesforce Marketing AutomationJob ID REQ-10027022Location: Barcelona (Hybrid)Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.SummaryWe are currently seeking a highly skilled and motivated individual to fill the position of IT Service Management Specialist. In this...
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IT Service Manager
hace 2 meses
España Novartis Farmacéutica A tiempo completoIT Service Manager - Salesforce Marketing AutomationJob ID: REQ-10027022Date: Oct 31, 2024Location: Spain (Barcelona - Hybrid)Summary:We are currently seeking a highly skilled and motivated individual to fill the position of IT Service Management Specialist. In this role, you will be responsible for driving holistic IT service management, encompassing all...
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IT Service Manager
hace 3 semanas
España Jordan martorell s.l. A tiempo completoIT Service Manager - Salesforce Marketing AutomationThis job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.SummaryLocation: Barcelona (Hybrid)Novartis is unable to offer relocation support for this role: please only apply if this...
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Zone IT Manager
hace 2 meses
España Eurofins Spain Pharma Services A tiempo completoCompany Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...
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Zone IT Manager
hace 2 meses
España Eurofins Horti A tiempo completoEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the...
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Zone IT Manager
hace 2 meses
España The Hague Tech A tiempo completoEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the...
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Zone IT Manager
hace 4 semanas
España Eurofins A tiempo completoEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the...
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Customer Service Team Leader
hace 2 meses
España Nutreco A tiempo completoCustomer Service Team Leader Location: Tres Cantos, Madrid Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: VAC22032 The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer administration,...
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Business Analyst
hace 1 día
España Schwarz Dienstleistung KG A tiempo completoJoin Schwarz Global Services Barcelona - IT Hub of Europe's Largest Retail Group.At Schwarz Global Services Barcelona, we provide high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, Schwarz Digits, STACKIT, and XMCyber.As part of a top 5 global retail company, we serve 6 billion customers through...
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Service Reliability Engineering Team Leader
hace 2 meses
España Sportradar A tiempo completoService Reliability Engineering Team LeaderFull-timeWe’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.JOB DESCRIPTIONThis...
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Service Reliability Engineering Team Leader
hace 2 meses
España Sportradar A tiempo completoService Reliability Engineering Team LeaderFull-timeWe’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.JOB DESCRIPTIONThis...
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IT Service Technician
hace 4 semanas
España Itjobs A tiempo completoImportant multinational in the industrial sector located in Bizkaia is looking for an experienced IT Service Technician.Detalles del clienteImportant multinational in the industrial sector located in Bizkaia. The company is strong in the technological area and is making a commitment to digital transformation.Descripción de la ofertaIncident & Request...
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Service Manager
hace 2 meses
España Wohn-Service-Team A tiempo completoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...
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IT Project Leader
hace 3 días
España Krell Consulting A tiempo completoPMO/G Proyectos- PMO- hace 20 minutos**Descripción**: **IT Project Leader**: - Estamos buscando un - **Project Leader/PM** con al menos - **2 años de experiência** para liderar nuestro equipo y asegurar que nuestros clientes reciban soluciones innovadoras de alta calidad.**¿Qué ofrecemos?** - Una oportunidad para trabajar en proyectos emocionantes y...
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IT Services Category Buyer
hace 3 semanas
España Amadeus IT Group A tiempo completoIT Services Category BuyerApply locations: MadridTime type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: December 20, 2024 (8 days left to apply)Job requisition id: R23528Job Title: IT Services Category BuyerAs the IT Services Category Buyer, you’ll be part of our Corporate Purchasing Team and collaborate on the definition and...