Senior Clienteling Manager

hace 6 días

España Value Retail A tiempo completo

Senior Clienteling Manager


Barcelona, ES, 08430


Full Time



Senior Clienteling Manager ¦ La Roca Village ¦ Permanent/Full time/On Site


Something Extraordinary Every Day


The Senior Clienteling Manager is responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele. This role requires the skills of a brand ambassador & organisational manager, he/she has to be able to drive HNW high spending thereby ensuring footfall, spend and revenue targets throughout the year. Will be responsible for building relationships with HNW clientele, creating the database and reaching sales objectives through the conversion and delivery of high spending footfall.


What you will be doing


You will build, develop and manage the relationship with HNW guests; building and educating on a Clienteling mindset and culture in the Private Client Services team, Personal Shopper, Retail and Hospitality.
You will develop Personal Shopper service & suites strategy into the Black Book database acquisition working closely with Retail and the brand Referral program to acquire and engage HNWI for our Private Client Services and Black Book for serving the brands.
You will develop with Hospitality in Village Referral program to acquire and engage HNWI for our Private Client Services Black Book. Developing alongside with PCS Director the calendar of events and activities that need to be done to acquire new Clients and lead and supervise the PCS events manager on the execution of the events at the level and standard required.
You will build and develop the relationships with 3rd parties (as Institutions, Corporate entities, Private Clubs, Associations, International Expat communities) which target members and HNWI as potential clients to acquire and engage for Private Client Services.
You will define and explore new business/incremental revenue opportunities.
You will develop a strong collaboration with Retail, Marketing/GKE, Hospitality, Business Analysts etc.


What makes you special


Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:


Previous experience of working closely with HNW clients.
A strong network of HNW clients.
Previous experience of a sales role with HNW clients.
Experience of working in a luxury retail or hospitality environment.
Experience of attending industry functions, such as National Days, cultural events, association events and conferences, and providing feedback and information on market and creative trends.
Strong communication skills.
Fluent in Spanish and English.


Why we’re exceptional


The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:


Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well-respected mental well-being apps.
Social - Our social programme is designed to help us connect and, most importantly, have fun Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.


Come and live your story with us


At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.


#J-18808-Ljbffr

  • Clienteling Manager

    hace 6 días

    España LOUIS VUITTON A tiempo completo

    As the Team Manager Clienteling, you will work closely with the Store Manager of our store located in Galería Canalejas to drive the clienteling strategy in store and create a clienteling mindset with the team. You will elevate relationships with our top clients by leveraging different tools with a focus on the Client Experience, and implement transversal...

  • Team Manager

    hace 6 días

    España LOUIS VUITTON A tiempo completo

    We are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...

  • Senior Product Manager

    hace 5 días

    España IC Resources A tiempo completo

    Senior Product Manager Semiconductor IP My client is a semiconductor IP start-up, in Barcelona, who are seeking a Senior Product Manager to join their team! As Senior Product Manager you will be driving forward the product roadmap, gathering customer requirements and acting as the bridge between internal teams. You will be experienced ideally with...

  • Senior Project Manager, hibrido

    hace 6 días

    España HAYS A tiempo completo

    Senior Project Manager, hibrido - Barcelona, CataloniaTu nueva empresaImportante empresa especializada en fabricación de maquinaria con ubicación en el Vallès Occidental requiere incorporar un/a Senior Project Manager.Tu nuevo puestoComo Project Manager reportando al Gerente General de Proyectos y en estrecha colaboración con el resto de departamentos,...

  • Senior Product Manager

    hace 5 días

    España Cataloxy A tiempo completo

    Publicada: 04.11.2024. Actual hasta: 18.11.2024Ofertas de empleo Senior Product ManagerSenior Product Manager, BarcelonaSalario: a convenirBarcelonaSummary informationPuesto: Senior Product ManagerPublicada: 04.11.2024. Actual hasta: 18.11.2024Área: Otras - sin clasificarJornada laboral: completaSexo: indeferenteNivel formativo: indeferenteExperiencia:...

  • Manager/Senior Manager – Transaction Advisory Services

    hace 5 días

    España Grant Thornton ORBIT Solutions Limited A tiempo completo

    Manager/Senior Manager – Transaction Advisory Services Manager/Senior Manager – Transaction Advisory Services Job No: 2 Job type: Advisory Location: Port-of-Spain Categories: Transaction Advisory Services Grant Thornton Trinidad and Tobago is seeking to recruit a Transactions Advisory Services Manager or Senior Manager  to be based in our Trinidad...

  • Senior Area Manager

    hace 4 semanas

    España Hrspecialist Italia A tiempo completo

    Il nostro cliente è una S.p.A. leader nel settore energetico. L'azienda ha avviato un importante progetto di crescita del dipartimento Commerciale e ci ha incaricato di ricercare un/una SENIOR AREA MANAGER Job Description: La risorsa che stiamo ricercando avrà le seguenti responsabilità: - Gestione e sviluppo commerciale dell'area di riferimento -Gestione...

  • Senior Product Manager, Digital Finance

    hace 6 días

    España myGwork A tiempo completo

    Senior Product Manager, Digital FinanceJoin Novartis Digital Finance as a Senior Product Manager and drive the future of finance! Create data-driven solutions using AI, cloud computing, and cross-platform app software. Develop user-friendly financial tools (web and mobile apps) for Novartis' global workforce, empowering teams with real-time insights for...

  • Senior Manager

    hace 4 semanas

    España Recruitment Room A tiempo completo

    We're excited to grow our team, and our Sunshine Coast office is currently searching for a Senior Manager specializing in ASPE, ASNPO, and PSAS accounting standards. We will consider applicants looking for a remote position as well. Our firm is redefining what it means to work in the accounting industry. If you want flexibility, the opportunity to steer your...

  • Manager/Senior Manager

    hace 6 días

    España Michael Page International A tiempo completo

    Autore annuncio: Michael Page InternationalZona lavoro: Milano e provincia, MilanoData pubblicazione: 31 ottobre 2024Descrizione offerta:Categoria: Financial ServicesLuogo di lavoro: Milano e provinciaPer il nostro cliente, primaria realtà internazionale operante nella consulenza, siamo alla ricerca di un Manager/Senior Manager per ricoprire un ruolo...

  • Senior Account Manager

    hace 5 días

    España HH Global A tiempo completo

    The Senior Account Manager will work alongside the Account Executive in our office in Madrid to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on the vision and strategies of the account while managing the tactical components of...

  • Senior Engineering Project Manager

    hace 6 días

    España ROSI Energy Iberia A tiempo completo

    ROSI Solar is looking for an entrepreneurial-minded Senior Engineering Project Manager to support the company’s expansion to Spain. The Senior Engineering Project Manager will be responsible for the Spanish technical roadmap, reporting to CEO and COO of ROSI. Initially, you will supervise and manage the construction of the Spanish industrial plant,...

  • Senior Project Manager

    hace 6 días

    España SEA MASTER CONSULTING & ENGINEERING SL A tiempo completo

    Sea Master Engineering solicita incorporar un Senior Project Manager para nuestras oficinas. Si tienes experiencia como ingeniero/a de proyectos navales y estás buscando un puesto estable, esta oferta puede interesarte Funciones: Gestionar el correcto seguimiento de los proyectos asegurando su cumplimiento en coste y plazo mediante la organización de...

  • Senior QA Manager

    hace 6 días

    España 2K Games, Inc. A tiempo completo

    Senior QA Manager - Madrid - All resumes in English please Role Overview To manage the QA Department for assigned projects & staff: managing test process & submissions, planning of resources internally, ensuring the highest quality of product to deadlines, coordinating all related staff & departmental issues. Working in the Madrid office and reporting to the...

  • Senior Cost Manager

    hace 6 días

    España BCS A tiempo completo

    Job > Senior Cost Manager (MEP) – MadridWe have an exciting opportunity for an ambitious Senior M&E Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team with Clients throughout Europe. The role is based in Madrid.Your CV and experience will demonstrate that you have successfully...

  • Senior Cost Manager

    hace 6 días

    España BCS A tiempo completo

    Job > Senior Cost Manager (CSA) – MadridWe have an exciting opportunity for an ambitious Senior CSA Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team with clients throughout Europe. The role is based in Madrid.Your CV and experience will demonstrate that you have successfully...

  • Senior Project Manager, Barcelona

    hace 6 días

    España sennder A tiempo completo

    Senior Project Manager, BarcelonaSenior Project Manager en Barcelona.WHAT YOU WILL DOAs a Senior Project Manager in the Centre of Excellence (CoE) team, you will play a pivotal role in executing top priorities of sennder's product strategy. You will report to the Head of CoE who reports to our CTO/CPO. Your responsibilities will encompass a wide range of...

  • Senior Production Manager F/M

    hace 6 días

    España WeRecruit A tiempo completo

    Atlantis Animation is seeking a highly experienced Senior Production Manager to oversee and manage the production of our animated series and projects. As a Senior Production Manager, you will be responsible for ensuring that all aspects of production are delivered on time, within budget, and to the highest quality standards. Main Responsibilities: Lead and...

  • Senior QA Manager

    hace 6 días

    España 2K A tiempo completo

    Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. Senior QA Manager - Madrid - All resumes in English please Role Overview To manage the QA Department for assigned projects & staff: managing test process &...

  • Social Media Manager Senior

    hace 6 días

    España BBDO Proximity A tiempo completo

    Social Media Manager Senior ¡Únete a nuestro equipo como Social Media Manager! Estamos buscando un/a Social Media Manager que sea apasionad@ de las redes sociales, del marketing digital y los datos. La persona ideal tendrá experiencia en gestión de equipos de social media en agencia de publicidad, el análisis de datos y la colaboración con equipos...