Service Manager senior

Trabajo remoto Service Manager senior , con experiencia en entornos críticos, preferiblemente banca, y conocimientos de ITIL, infraestructuras, desarrollo y cloud. El foco principal estará en: Gobierno y seguimiento del servicio, asegurando el cumplimiento de los procesos SMO. Gestión y validación de informes de incidencias, seguimiento de plazos...

Main Accountabilities Lead the Customer Service organization, ensuring outstanding customer experience, operational excellence, employee engagement and sustainable business results. Define and execute the Customer Service strategy, aligned with country and regional priorities, anticipating evolving customer expectations and business needs. Drive continuous...

DHL Express in Madrid seeks an accomplished senior leader to head Customer Service, ensuring exceptional customer experiences and operational excellence. The role requires strategic oversight, cross-functional collaboration, and a strong focus on transformation through AI, automation and new service models. Ideal candidates will have a university degree or...

Main Accountabilities Lead the Customer Service organization, ensuring outstanding customer experience, operational excellence, employee engagement and sustainable business results. Define and execute the Customer Service strategy, aligned with country and regional priorities, anticipating evolving customer expectations and business needs. Drive continuous...

We are knowmad mood!Somos una compañía líder en transformación digital, en constante evolución y a la vanguardia de la tecnología.Formado por más de 3.000 personas creativas, digitales e innovadoras conectadas a un propósito y capaces de generar conexiones con personas de todo el mundo. Un equipo responsable, flexible y con alta capacidad de...

About the Role We are looking for a Senior Manager – Complaints Operations & Service Delivery to lead the day-to-day complaints operation of N26 across all our markets, with focus on Germany. Reporting directly to the Head of Customer Service & Complaints Management and Prevention, you will own how the operation performs: regulatory deadlines met in...

Role Description We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer company with over 35.000 employees all over the world and presence in more than 30 countries. We are leaders on digital technology services, and...

We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80 of global commerce, and we need your unique talents to help shape whats next. The work is challenging : but it matters. Youll find a place where you can be yourself, prioritize your wellbeing,...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...