Quality & Training Specialist - French Contact Center

Was ist Ihre Mission? Sie sind verantwortlich für die Bewertung, Sicherstellung und kontinuierliche Verbesserung der Servicequalität unserer Kundenberaterinnen und Kundenberater, damit diese die Erwartungen unseres Unternehmens und unserer Kunden erfüllen und übertreffen. Darüber hinaus entwickeln, führen und bewerten Sie Schulungsprogramme, die sowohl...

Quale sarà la tua missione?Sarai responsabile della valutazione, del miglioramento e dello sviluppo della qualità del servizio fornito dai nostri operatori, assicurandoti che soddisfi e superi le aspettative dell'azienda e dei clienti. Inoltre, progetterai, erogherai e valuterai programmi di formazione destinati sia ai nuovi assunti sia ai dipendenti con...

Quality and Training Specialist, Contact Center- Polish and English marketTo work in our offices in ValenciaWe are currently looking fo r Quality and Training Specialists.What will your mission be?You will be responsible for evaluating, driving, and enhancing the quality of service provided by our agents, ensuring it meets and exceeds company and client...

Quelle sera votre mission ?Vous serez responsable d'évaluer, de piloter et d'améliorer la qualité du service fourni par nos agents, en veillant à ce qu'elle réponde et dépasse les attentes de l'entreprise et des clients. De plus, vous concevrez, animerez et évaluerez des programmes de formation permettant aux nouvelles recrues comme aux collaborateurs...

Per lavorare di persona presso i nostri uffici di ValenciaQuale sarà la tua missione?Sarai responsabile della valutazione, del miglioramento e dello sviluppo della qualità del servizio fornito dai nostri operatori, assicurandoti che soddisfi e superi le aspettative dell'azienda e dei clienti. Inoltre, progetterai, erogherai e valuterai programmi di...

Elisa Industriq France recherche un Responsable Qualité & Formation pour évaluer et piloter la qualité du service offert par nos agents, et pour développer des programmes de formation destinés aux nouvelles recrues et aux collaborateurs expérimentés.Vous concevrez, animerez et évaluerez ces formations, en assurant le suivi des performances et...

Job Description Summary Do you have a passion for helping others and ensuring customers have the best experience possible? We have fantastic opportunities to join as multilingual customer service representative where you can support customers from across the globe.Cigna is a leading provider of group healthcare and wellbeing programmes for employees of...

Description SummaryDo you have a passion for helping others and ensuring customers have the best experience possible? We have fantastic opportunities to join as multilingual customer service representative where you can support customers from across the globe. Cigna is a leading provider of group healthcare and wellbeing programmes for employees of...