Ifm Small Works Project Delivery Manager

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for an IFM Small Works Project Delivery Manager for our Integrated Facility Management business line.
About JLLWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLLRole PurposeWe are seeking an experienced Project Delivery Manager to join the EMEA Small Works Program within the Engineering function. This role operates as a governance and subject matter expert (SME) resource, providing structured support to IFM teams across EMEA in the delivery of small-scale capital projects — including building retrofits, refurbishments, workspace reconfigurations, and targeted facility improvements.
This is not a traditional end-to-end project management role. The primary function is to enable local FM teams to deliver projects compliantly, safely, and frugally by providing governance oversight, procurement guidance, technical SME support, and structured project frameworks. Direct end-to-end project delivery will only apply in cases deemed critical, high-visibility, or where project complexity requires dedicated program-level management.
The role sits within the EMEA Small Works Program and operates across a tiered delivery model:Reports to
- EMEA Small Works Program Lead (Engineering)What This Job InvolvesGovernance & Compliance OversightProvide governance support to FM teams delivering Tier 2 projects, ensuring adherence to the Small Works framework, CAPEX governance processes, and client standards.
Support the triage process to ensure projects are correctly categorized within the tiered model and appropriately resourced.
Ensure EHS, legislative, and legal compliance requirements are actively governed across all supported projects, spanning multiple EMEA jurisdictions.
Monitor compliance with CDM regulations (where applicable), building regulations, health and safety requirements, and client-specific standards.
Ensure workspace design standards and regulatory requirements are maintained throughout project delivery.
SME Support & FM Team EnablementAct as a subject matter expert resource for FM teams managing Tier 2 projects — providing guidance on project methodology, sequencing, risk management, and technical approach.
Provide procurement guidance to FM teams, ensuring competitive quotations are obtained from approved contractors and that works are delivered frugally within scope.
Coordinate SME input where specialist technical knowledge is required (mechanical, electrical, building fabric, sustainability).
Coach and support FM teams on the application of Small Works tools, templates, and governance standards for Tier 1 delivery.
Act as an escalation point for FM teams encountering project challenges, scope changes, or compliance queries.
Project Triage & CategorizationSupport the Small Works Program Lead in operating the triage process — assessing incoming project requests against complexity criteria to determine appropriate tier allocation.
Identify projects at risk of scope misclassification and ensure early intervention to prevent cost overruns or delivery failures.
Recommend escalation to WD&C where project complexity exceeds Small Works scope.
Financial Oversight & Procurement GuidanceProvide financial governance support for Tier 2 projects (typically sub-€150K), ensuring budgets are realistic, tracked, and reported.
Guide FM teams on procurement processes, contractor selection, and cost control within approved frameworks.
Review and advise on variations, cost changes, and final accounts where FM teams require support.
Contribute to CAPEX forecasting and budget reporting for the Small Works portfolio within assigned geographic areas.
Direct Project Delivery (Critical/High-Visibility Only)Manage end-to-end