Service Delivery Analyst
hace 2 meses
Service Delivery Analyst (Temporary) Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive portfolios in the wine & spirits industry?We are looking for a Service Delivery Analyst in Madrid (temporary contract)Embark on an exciting career journey with Pernod Ricard, the #1 premium spirits organisation in the world. We proudly manage a portfolio of 240 premium brands available in over 160 countries. Join our team of 18,500 talented professionals spreading across 73 countries and contribute to our diverse range of major wine and spirits categories.At Pernod Ricard, we are "créateurs de convivialité," dedicated to transforming every social interaction into an authentic, friendly, and responsible experience.You will support the Service Delivery Team by being on site at the IT bar.You will be the on-site representation of the Tech Success Directors (coaches end-users on new software or devices) and the Service Management team (ensure correct implementation of incident, change, and problem processes).You will ensure the correct functioning of technical equipment and report service delivery performance to the Service Delivery Manager.Your key missions:Part of the IT Bar, support the Service Desk in the on-site resolution of incidents (repair or replace parts, debugging…)Execute end-user coaching to familiarize local users with devices and the usage of collaboration tools to facilitate adoptionEnsure the technical efficiency (network, devices, software) of the buildingConsolidate some reporting KPI to report to the Service Delivery ManagerSet up workstations with computers and necessary peripherals (routers, printers, etc.)Verify operation of computer hardware (hard drive, mouse, keyboards, etc.)Install and configure appropriate software and functions according to specificationsDevelop and maintain local area networks to optimize performanceMaintain records/logs of repairs and maintenance scheduleIdentify on-site computer or network equipment shortages and place ordersIf you recognize yourself in the description below, don’t wait to applyExperience in resolving L0/L1/L2 incidentsAbility to be customer-orientedAbility to solve problems effectively & efficientlyAbility to manage knowledge and ensure knowledge sharingExcellent written and verbal communication skillsAbility to be proactiveJob Posting End Date: 2024-12-09Target Hire Date: 2024-12-16Target End Date: 2025-12-15About UsPernod Ricard is the No.2 worldwide producer of wines and spirits with consolidated sales of €8,448 million in FY20.Created in 1975 by the merger of Ricard and Pernod, the Group has developed through organic growth and acquisitions: Seagram (2001), Allied Domecq (2005) and Vin&Sprit (2008). Pernod Ricard, which owns 16 of the Top 100 Spirits Brands, holds one of the most prestigious and comprehensive brand portfolios in the industry.Pernod Ricard’s brands are distributed across 160+ markets and by its own salesforce in 73 markets. The Group’s decentralised organisation empowers its 19,000 employees to be true on-the-ground ambassadors of its vision of “Créateurs de Convivialité.”The Group remains true to its three founding values: entrepreneurial spirit, mutual trust, and a strong sense of ethics, as illustrated by the 2030 Sustainability and Responsibility roadmap supporting the United Nations Sustainable Development Goals (SDGs), “Good times from a good place.”
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Service Delivery Analyst
hace 2 días
España Pernod Ricard España SA A tiempo completoTime left to apply: End Date: January 31, 2025 (30+ days left to apply) Job Requisition ID: JR-046686 Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products....
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Service Delivery Analyst
hace 2 días
España Pernod Ricard España SA A tiempo completoTime left to apply: End Date: January 31, 2025 (30+ days left to apply)Job Requisition ID: JR-046686Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products....
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Service Delivery Analyst
hace 2 meses
España Pernod Ricard España SA A tiempo completoService Delivery Analyst (Temporary)ApplyLocations: MadridTime Type: Full timePosted on: Posted YesterdayTime left to apply: End Date: December 9, 2024 (30 days left to apply)Job Requisition ID: JR-045934Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive...
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Service Delivery Director
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España ARATECH lifestyle technology A tiempo completoWho we are?We are ARATECH, Lifestyle Technology. A company with more than 10 years of experience in IT and consulting. The group of professionals working in ARATECH's mission is to offer the best solutions to our customers by working together with them in their Digital Transformation to provide the best advice establishing a close collaboration.Who are we...
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San-operations Delivery Analyst Ii
hace 1 mes
España Santander A tiempo completoSAN-Operations Delivery Analyst II Country: Spain Santander está buscando un/a **Operations Delivery Analyst II **para nuestras oficinas en Boadilla del Monte. **POR QUÉ DEBERÍAS CONSIDERAR ESTA OPORTUNIDAD** Santander se enorgullece de ser una organización donde hay igualdad de oportunidades, independientemente de raza, sexo, religión, edad,...
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Service Delivery Manager
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It Service Delivery Analyst
hace 4 semanas
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Service Delivery Manager
hace 4 semanas
España buscojobs España A tiempo completoWe need your talent. In Plexus Tech, we need a Service Delivery Manager who will be responsible for ensuring the fulfillment of the commitments acquired in the different projects to be implemented, as well as in the operation and provision of clients. He/she will also coordinate the various internal and external actors involved in the different phases of the...
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Application Service Delivery Manager
hace 4 semanas
España buscojobs España A tiempo completoJob DescriptionThe Application Service Delivery Manager (ASDM) oversees the lifecycle of corporate IT applications at SGS, including maintenance, development, and deployment, ensuring commitments are met and value is delivered.Key responsibilities include managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements. The...
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Service Delivery Manager
hace 1 mes
España Plexus A tiempo completoWe need your talent. In Plexus Tech we need a Service Delivery Manager who will be the person in charge of ensuring the fulfilment of the commitments acquired in the different projects to be implemented, as well as in the operation and provision of clients. He/she will also coordinate the different internal and external actors involved in the different...
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Service Delivery Manager
hace 2 meses
España HP Enterprise A tiempo completoService Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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IT Service Delivery Analyst
hace 2 meses
España Zurich 56 Company Ltd A tiempo completoPulsar Tabulador para desplazarse para pasar el enlace del contenidoSeleccione la frecuencia (en días) para recibir una alerta:Buscamos un/a Service Delivery y IT Operations Manager en Cloud Public (AWS / Azure) con un perfil Junior (en fase de desarrollo 1 o 2) para integrarse en el equipo de Tecnología para:Soporte en gestión de Servicio y Operaciones...
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Head of Global Service Delivery
hace 2 meses
España Cataloxy A tiempo completoPublicada: 16.10.2024. Actual hasta: 15.11.2024 Ofertas de empleo Head of Global Service Delivery Head of Global Service Delivery, Barcelona Salario: a convenir Barcelona Summary information Puesto: Head of Global Service Delivery Publicada: 16.10.2024. Actual hasta: 15.11.2024 Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo:...
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Service Delivery Manager
hace 2 meses
España Hewlett Packard Enterprise A tiempo completoService Delivery Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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IT Service Delivery Analyst
hace 2 meses
España Zurich Australian Insurance Ltd. A tiempo completoPulsar Tabulador para desplazarse para pasar el enlace del contenido Seleccione la frecuencia (en días) para recibir una alerta: Buscamos un/a Service Delivery y IT Operations Manager en Cloud Public (AWS / Azure) con un perfil Junior (en fase de desarrollo 1 o 2) para integrarse en el equipo de Tecnología para: Soporte en gestión de...
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Service Delivery Manager
hace 2 meses
España Seidor A tiempo completo**Humanizando la Tecnología.** Somos una gran empresa con alma de **Start-up**. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos **personas inquietas, **que les **motiven los retos y con ganas de crecer personal y profesionalmente**, que se unan a nuestro equipo para tener un** impacto positivo** en el mundo...
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Service Delivery Manager
hace 2 semanas
España DCS Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito.Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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Service Delivery
hace 1 mes
España Zurich Insurance A tiempo completo**¿Te interesaría trabajar en un ambiente estimulante y orientado a negocio?** **¡Únete al equipo de IT de Sabadell Zurich!** Sabadell Zurich es una entidad que nace de la alianza entre **Banc Sabadell** y **Zurich** para la distribución de seguros a través de los canales bancarios. Siendo la unión entre un prestigioso banco reconocido por su...
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España Cross Border Talents A tiempo completoExciting Opportunity: Swedish-speaking Service Desk Analyst in Budapest Position: Service Desk Analyst Location: Budapest, Hungary Work Model: Hybrid (blend of on-site and remote) Employment Type: Full-time Remuneration: Competitive Base Salary Are you fluent in Swedish and passionate about IT support? Join our Budapest team as a Service Desk Analyst and...
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Data & BI Service Delivery Manager
hace 2 meses
España Zurich Insurance Group A tiempo completoOur OpportunityData & BI Service Delivery Manager #LI-RemoteIn this role, you will be responsible for the delivery of Data & Business Intelligence delivery services across all platforms, including integration points between them, managing a service team. You will proactively manage relationships and communications with business and outsourcing partners and...
